327- Thomas Dewar on Mistake-Proofing IT and Understanding Business Needs

Dissecting Popular IT Nerds

Technology

5 • 49 Ratings

🗓️ 26 September 2024

⏱️ 38 minutes

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Summary

Thomas Dewar Thomas Dewar serves as the CIO at Acupath Laboratories. With a background in psychology and self-taught programming skills, Thomas brings a unique perspective to IT leadership. His career spans various industries, including child protective services, healthcare, and software development. Thomas’s approach emphasizes understanding business needs, user experience, and continuous improvement in IT operations. Thomas Dewar on Mistake-Proofing IT and Understanding Business Needs How can IT leaders create more reliable systems and align technology with business needs? In this episode, Thomas Dewar, CIO at Acupath Laboratories, shares insights on applying the concept of poka-yoke (mistake-proofing) to IT, understanding business processes, and creating user-friendly solutions. Thomas discusses his journey from psychology major to IT leader and offers practical advice for improving IT operations and communication with business stakeholders.

Transcript

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0:00.0	All right, welcome everyone back to dissecting popular IT nerds.
0:05.0	We're changing our logo, by the way.
0:09.0	We have changed our logo if anyone hasn't noticed it yet to DPIT with a pair of glasses underneath.
0:17.0	So, I don't know, someone said dip it sound cool. cool but anyways dissecting popular IT nerds we have
0:25.4	mr. Thomas Dewar on the show Tom and did I pronounce I know it's doer but I don't
0:35.4	know if that's it sounds like do, but maybe it's just my,
0:37.5	my weird East Coast accent or something, but welcome to the show, very excited to have you on.
0:46.2	And the, you know, chief CIO at Acupath Laboratories, very top secret,
0:55.0	so we're not going to talk about that.
0:56.7	But what we are going to talk about
0:58.9	is a very interesting concept
1:01.5	that's quite,
1:06.1	could be quite game-changing
1:07.9	from a methodology standpoint
1:09.9	or a methodology or a way of thinking
1:13.3	about something or a way of tacking a problem, and that is the concept of Hokie-oke.
1:20.0	I'm going to let you take it from there and describe this concept first off.
1:25.9	And let's start with that. Sure. Hi hi phil and thank you for having me and
1:30.7	you did pronounce it correctly it is doer like the scotch thank you sir there you go so yeah pokey yolk
1:36.9	so um it's it's basically mistake proofing and it's what you see in car manufacturers do all the
1:43.3	time so they're constantly looking at what it is that you do in the car wrong. And they're trying to correct it and make sure that you don't do it again. So sort of a good example is that if you notice a lot of cars now you are not able to lock the car doors with the engine running. And the reason for that is because people used to leave the
2:01.6	engine running and keep the car doors locked. So now they won't let you lock the doors. So they're
	...

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