312 - Strategies for Handling Client Objections - With Chris Do
The Futur with Chris Do
The Futur
4.9 • 998 Ratings
🗓️ 16 October 2024
⏱️ 11 minutes
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| 0:00.0 | Hey everybody, Chris here. We're trying something a little bit different than what we normally do for the podcast. |
| 0:04.8 | We're doing solo episodes, these are shorter, more contained. |
| 0:07.5 | Built around certain themes and questions I think are very relevant for us to be talking about. |
| 0:11.3 | So wherever you're listening to this, however you're seeing this, let us know in the comments and the feedback, what you think, and we'll make some adjustments. I'm going to begin this episode with a metaphor be bamboo my friend be bamboo |
| 0:42.4 | bamboo grows fast it's very flexible and it's super strong |
| 0:45.8 | when we're talking about clients you're going to run into a situation where |
| 0:50.0 | you're not sure if you should go against what they ask for or if you should |
| 0:53.9 | comply. If you're younger creative you just think automatically the answer has to be |
| 0:57.6 | go against the client because they don't know what they're doing and you do at the |
| 1:01.2 | ripe old age of 22? |
| 1:04.0 | Let's think about that for a little bit. |
| 1:05.6 | Most of the time, I'm going to tell you this, |
| 1:07.5 | you're in the service business, |
| 1:09.0 | and the only way that you have business |
| 1:10.8 | is to be of service to your client. You have to understand they're not interfering with your art, |
| 1:14.6 | you're interfering with their money. You have to really think about this. They afford you the life that you have, |
| 1:19.8 | the ability to live and express yourself creatively and pay rent, buy food and save money for a rainy day. |
| 1:27.0 | A lot of creative people mistakenly believe themselves as artists where you have a patron who just pays you to make whatever it is that you make. |
| 1:34.9 | And oftentimes when the clients ask to, I don't know, make the logo a little bit bigger or to move things |
| 1:40.1 | around, you have an adverse negative emotional reaction to it. |
| 1:46.0 | And what happens then, and you don't know this because clients are pretty good at hiding |
| 1:50.1 | their emotions, they just say to themselves when they get in the car, never again. |
... |
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