3 More Questions (Oscar Munoz) with David Novak and Koula Callahan

How Leaders Lead with David Novak

David Novak Leadership

Entrepreneurship, Business, Management

4.8 • 596 Ratings

🗓️ 12 June 2023

⏱️ 13 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

On this episode of 3 More Questions, you'll hear David Novak's answers to: How can leaders balance being performance-driven and also not lose sight of the personal nature of leadership? How do you figure out what to do first in a turnaround situation? How have you used vulnerability to build trust with your team? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Transcript

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0:00.0	Welcome to How Leaders Lead. I'm Kula Callahan here to bring you another episode of three more
0:08.7	questions with David Novak. David Novak, how's it going today? Going great. Had a fantastic weekend
0:14.7	and look forward to this conversation, Kula. Well, I am too, David, because today we're discussing
0:19.4	your conversation with Oscar
0:21.0	Munoz, the former chairman and CEO of United Airlines. And he has done a miraculous job
0:27.9	at turning United Airlines around. And what I love so much about this conversation is how
0:32.9	Oscar's intention of appealing to both the hearts and minds of his employees is really what led
0:40.5	the turnaround at United Airlines. Yeah, I think that Oscar is a great example of a leader who
0:46.6	really lets humanity play out front. You know, he really believes in being himself, being authentic,
0:54.0	being open, and that was a real himself, being authentic, being open.
0:55.2	And that was a real strength as he turned United Airlines around.
0:59.8	Absolutely.
1:00.4	And if you haven't listened to that conversation, go ahead and give it a listen,
1:03.7	download it before your next United Airlines flight,
1:06.3	because I guarantee it'll make you feel super connected to that airline.
1:10.7	But without further ado, we're going to fly right into our questions for today.
1:15.0	Hopefully we'll have a smooth landing.
1:17.6	All right, let's get started.
1:24.7	Question number one.
1:27.0	Like you mentioned before, Oscar is a leader who really leans into the personal nature of performance.
1:33.0	How you make others feel, how you emote, your body language, and what it communicates to other people, things like this.
1:39.3	I love this concept, and I think it's something people don't really associate with performance-driven
	...

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