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Coaching for Leaders

289: How to Lead Part-Time Staff, with Chris Deferio

Coaching for Leaders

Dave Stachowiak

Management, Careers, Business

4.8 • 1.6K Ratings

🗓️ 20 March 2017

⏱️ 44 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Chris Deferio: Keys to the Shop

Chris Deferio is the host of Keys to the Shop, a podcast that helps coffee service professionals to advance their careers by discovering more about barista work, management, leadership, and the operational knowledge to run a coffee shop.

Chris has decades of experience managing teams of part-time staff in a high turnover industry. In this episode, he shares the most practical tips his team has discovered for helping leaders be most effective with part-time employees.

Key Points

  • You can only go so far with positive feedback, you should also seek feedback on how you can improve.
  • If you have a failure, just learn the lesson from it and apply that knowledge in the future.
  • When hiring, focus on finding people who share your core company values.
  • A lot of people know how to give good answers for the normal interview questions, so you have to ask different, more creative questions to really get to know them.
  • Rather than view scheduling as a burden, look at it as a way to serve people.
  • Doing a great job scheduling employees is a good way to show employees that you care about them.

Resources Mentioned

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Transcript

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0:00.0

There are many leadership principles that are universal, and of course we also use different skills for leading people in different roles.

0:09.0

One place that is indeed different is the unique challenges of managing part-time staff.

0:14.9

On today's show, the key principles you need, or perhaps to be coaching your team on when

0:20.1

leading part-time employees.

0:22.2

This is Coaching for Leaders, episode 289.

0:26.4

Produced by Innovate Learning,

0:28.8

Maximizing Human Potential. potential. and I'm your host, Dave Stahoviac.

0:43.2

Leaders aren't born, they're made.

0:46.2

And this weekly show gives you access

0:48.3

to the practical wisdom that will empower you

0:51.5

to become a better leader.

0:53.6

And one of the skill sets that we all need as leaders

0:57.6

is the ability to be flexible,

1:00.0

and not only flexible in our daily activities,

1:02.8

but also flexible in the kinds of people

1:05.6

that we're leading.

1:06.6

And today, looking at that leadership challenge

1:10.2

from a lens that we haven't talked about much on the show at least not intentionally

1:14.7

which is what's the distinction between leading full-time staff and leading part-time staff and in

1:20.9

particular today we're going to zero in on how to lead part-time staff and in particular today we're going to zero in on how to lead

1:23.8

part-time employees. It's an important leadership competency for many of us

1:29.0

and even if that's not an important competency for you and your work, I know that you will find

...

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