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Coaching for Leaders

288: Get Better at Onboarding Employees, with Amanda Davis

Coaching for Leaders

Dave Stachowiak

Management, Careers, Business

4.81.6K Ratings

🗓️ 13 March 2017

⏱️ 45 minutes

🧾️ Download transcript

Summary

Amanda Davis: Onboarding Employees

Amanda Davis is an executive consultant with 25 years of professional leadership and management experience specializing in the development and implementation of strategies and programs for better service delivery.

Key Points

The Two-Tiered Approach to Onboarding:

Part 1: First day on the job

  • Keep it short (1.5-2 hours long).
  • What are the essential things an employee needs to know?
  • Get to the why of the employee’s job. What’s the meaning and mission behind the organization?
  • After Part 1 your employee should feel informed, excited, and motivated.

Part 2: About 45 days after hire

  • Longer than Tier 1, should be around 3 hours long
  • Covers what team members need to know to grow their jobs.
  • After Part 2, your employee should feel educated, excited, and confident.

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Transcript

Click on a timestamp to play from that location

0:00.0

Most everyone has been through a new employee orientation, but few of us have been either

0:06.0

onboarded well ourselves or lead in organizations or were intentional about onboard boarding others effectively.

0:13.9

In this episode, how to get better at on boarding employees.

0:17.3

This is Coaching for Leaders, episode 288.

0:21.3

Produced by Innovate Learning, Maximizing Human Potential.

0:27.0

Greetings to you from Orange County, California.

0:33.2

This is coaching for leaders and I'm your host Dave Stahoviac.

0:37.8

Leaders aren't born, they're made,

0:40.6

and this weekly show gives you access to the practical wisdom that will empower you to become a better leader.

0:48.0

And speaking to leaders being made, one of the skills that many of us need to learn if we haven't already is the skill and even the

0:56.2

art of bringing employees into the organization and many of us have attended when we've started new jobs,

1:05.0

orientation sessions or orientation meetings at the beginning of our new employment.

1:10.0

And yet, many organizations do not do a great job even today of on boarding

1:16.7

employees and today I'm really glad to welcome someone who's an expert in

1:20.5

on boarding employees and it's going to give us a lot of perspective that will be helpful to each of us in our organizations on how we can do this more effectively.

1:28.0

And my guest today is Amanda Davis.

1:30.0

Amanda grew up in a small rural town in southern Virginia where she began her work journey at the age of 14 at a hot dog stand in front of the local Winn-Dixie and she's been enamored with the service experience since day one.

1:45.0

She served in executive leadership roles in the hospitality industry,

1:49.0

including as director of brand culture for Hilton worldwide.

1:53.0

Today she's an executive consultant with 25 years of professional leadership and management experience

1:58.0

specializing in the development and implementation of strategies and programs for better service delivery.

2:04.8

Amanda, I'm so curious, what was it about the hot dog stand at Winn-Dixie that got you so

...

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