#256: Automation's Role in Customer-Centric Retail Operations with Doug LaBahn, CMO at Cin7

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

4.9 • 113 Ratings

🗓️ 28 June 2022

⏱️ 19 minutes

🔗️ Recording | iTunes | RSS

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Summary

Today we’re going to talk about automation, and how it is helping retailers stay customer-focused amidst a variety of challenges including supply chain disruptions and more.. To help me discuss this topic, I’d like to welcome Doug LaBahn, CMO at Cin7.

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Transcript

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0:00.0	Spark your creativity with the Sims.
0:04.0	Sometimes you might feel like you're not creative
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0:10.0	Maybe this is catching up with creative friends,
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0:16.0	and thanks to the Sims, inspiration is just one game and one spark away.
0:21.0	Ready to spark something? Download the Sims 4 and play for free.
0:27.0	Welcome to season 4 of the Agile Brand with Greg Kielstrom,
0:32.0	where we discuss business agility through customer experience,
0:35.0	employee experience and digital transformation.
0:38.0	I'm your host, Greg Kielstrom.
0:40.0	The Agile World podcast is brought to you by TechSystems,
0:43.0	an industry leader in full stack technology services,
0:46.0	talent services, and real world application.
0:49.0	For more information, go to techsystems.com.
0:52.0	To read more about the topics discussed on this show,
0:54.0	you can go to my website at GregKielstrom.com
0:57.0	and read my latest articles or get a copy of my latest book,
1:00.0	Meaningful Measurement of the Customer Experience,
1:03.0	now available on Amazon and other retailers.
1:08.0	My name is Greg Kielstrom and I'm the host of the Agile Brand podcast.
1:11.0	Today we're going to talk about automation
	...

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