Welcome to season 4 of the Agile Brand with Greg Kielstrom, where we discuss business

agility through customer experience, employee experience, and digital transformation.

I'm your host, Greg Kielstrom.

The Agile World Podcast is brought to you by TechSystems, an industry leader in full-stack

technology services, talent services, and real-world application.

For more information, go to techsystems.com.

To read more about the topics discussed on this show, you can go to my website at GregKielstrom.com

and read my latest articles, or get a copy of my latest book, Meaningful Measurement

of the Customer Experience, now available on Amazon and other retailers.

Today we're going to talk about the importance of agility in your career, and how to know

when to make a big or even a little change.

Tell me, discuss this topic.

I'd like to welcome Eric Cabral, founder and CEO of On Air Brands.

Eric, welcome to the show.

I am so happy to be here, Greg.

Thank you so much for having me.

Yeah, looking forward to talking with you here.

So why don't we start by having you give a little background on yourself.

Where did you start your career and what was the first major pivot you made?

Yeah, great question.

I started my career doing the traditional route that friends, family, mother, father, go

get a great job, go to school first, go to four years of college and get your degree

...