#234: Mark Miller—Building Leaders Like Chick-fil-A

The EntreLeadership Podcast

Lampo Licensing, LLC.

Entrepreneurship, Business, Management

4.7 • 4.1K Ratings

🗓️ 27 November 2017

⏱️ 59 minutes

🔗️ Recording | iTunes | RSS

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Summary

According to Chick-fil-A Vice President of High Performance Leadership and best-selling author Mark Miller, less is definitely not more when it comes to the number of leaders in your organization. In order to effectively manage ever-changing opportunities and growth—not to mention unforeseen problems—the best strategy is to routinely and systematically raise up new leaders to actually create a surplus of them. Hope is not an adequate strategy for building a business, Mark explains, but creating a leadership culture is. We couldn’t agree more. Tune in to learn Mark’s five-step process for creating a leadership culture in your own organization. Also joining us is Dan Ralphs, who holds the unique position of Dream Manager at Infusionsoft. He explains how helping his team members achieve their own personal goals makes them infinitely more engaged in the workplace. entreleadership.com/podcast Leadership Growth Assessment Harness Your Inner Genius: How to Dream Big and Grow Your Business eBook

Transcript

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0:00.0	Music
0:06.0	Helping business leaders grow themselves, their team, and their profits.
0:12.0	This is Entrain Leadership.
0:15.0	Now, here's your host, Ken Coleman.
0:18.0	Coming to you from the Music City, this is the broadcast of leaders, by-leaders, four-leaders.
0:23.0	Thank you so much for joining the conversation.
0:26.0	Today, we're going to be talking about raising leaders in our feature conversation,
0:31.0	with a guy by the name of Mark Miller.
0:33.0	Mark is the vice president of high-performance leadership at Chick-fil-A, author of several books.
0:38.0	His new book is leaders made here, building a leadership culture.
0:42.0	And then Dan Rouse, who is the dream manager at Intusion Soft Stop Spy.
0:47.0	This is a really unique role, and we wanted to spotlight it.
0:50.0	And don't forget, we're going to have some great free resources for you as well.
0:55.0	Let's get right to it.
0:56.0	As I said, Mark Miller is our feature conversation.
0:59.0	This is really fun.
1:00.0	You'll hear Mark share that he was the 16th team member hired by Truitt Cathy at Chick-fil-A.
1:07.0	And he's had a remarkable run for 20 years.
1:10.0	Mark has been 100% focused on developing leaders and their culture.
1:15.0	Here is my conversation with Mark Miller.
1:21.0	Well, this is exciting. My dear friend, Mark Miller, known each other for over a decade.
1:26.0	You're at Chick-fil-A world headquarters right now.
	...

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