224: {Biz Tip Friday} Are Your Systems Focusing on Service or Sales?
Your Virtual Upline Podcast
Bob Heilig
4.9 • 1.7K Ratings
🗓️ 26 March 2021
⏱️ 16 minutes
🔗️ Recording | Apple Podcasts | RSS
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Summary
Do your systems create a sales mindset? Or a service mindset?
I ask this question because I see a lot of leaders creating their systems almost entirely based on a SALES mindset.
And here's the issue with that --- the moment somebody joins, they immediately go through all the steps that they have to do in order to start taking action to create results.
You keep ramming sales terms, sales strategies, compensation plan, bonuses, cars, etc., and your new team member immediately begins to build an internal resistance around success.
Because here's the thing --- that person joined, NOT because they want to start a business, but because they were seeking a solution to a problem they have.
And your systems have subconsciously told them that they can't do the business because they're not good at sales.
In this Biz Tip Friday, I'm going to share three key things for you to create an onboarding systems that reinforces a SERVICE mindset rather than a SALES mindset with your new team members!
Transcript
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| 0:00.0 | Hey Bob here and welcome back to your virtual upline podcast where we give network |
| 0:12.4 | marketers the mindset, strategies and skills that you need to build the business and life |
| 0:18.8 | of your dreams. |
| 0:22.4 | Hey Bob here, welcome back to the show episode 224 another Biz Tip Friday. |
| 0:27.6 | We're going to talk systems, but I want to actually, I want you to ask yourself a question. |
| 0:32.5 | I almost want to have you do an audit of the systems that you're using in your business. |
| 0:36.9 | And here's the question I want you to ask yourself is what you're teaching people facilitating |
| 0:42.0 | a sales mindset or a service mindset? See the topic for this episode actually came as an idea |
| 0:51.0 | for a coaching session that we did inside of our next level leadership program. |
| 0:54.9 | So in LLA, our core program, Legacy Leadership Academy, we teach you how to create systems. |
| 1:01.0 | And we do that through a unique framework that if you've been following this podcast, |
| 1:04.8 | you hear me talk about all the time. It's called Love Serve Grow. So Love Serve Grow literally |
| 1:09.6 | becomes the filter from which we look at everything in our business. And systems are a really |
| 1:16.4 | interesting thing because systems are really how we teach and train people the right way to |
| 1:21.7 | approach their business. We teach them how to think about their business. And inside of LLA, |
| 1:26.7 | we actually teach you how to create systems from the mindset of love and service instead of |
| 1:33.2 | what most people do, which is just sales. Now in next level leadership, we take it to the next step |
| 1:40.3 | and we actually one of the biggest things I do in there for our members is I review the systems |
| 1:45.1 | that they create. And probably the number one system that we review on because it's arguably |
| 1:52.0 | the most important system in your business is onboarding. And I was doing a systems review, |
| 1:56.0 | we do these several times a month that all of our members can join and watch and listen and learn. |
| 2:00.9 | I was doing a systems review around onboarding and I noticed something really quickly that although |
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