Effective criticism is also really positive.

If I can confront you in real time and you can answer in real time, I'm teaching you how to do that.

That's Patty Bacord, former chief talent officer at Netflix, renowned human resources consultant,

and the best-selling author of Powerful, building a culture of freedom and responsibility.

That's the reason why shit doesn't get done.

Nobody stands up and says, okay, we all know this is ridiculous.

So who has an idea about how we could do this differently.

I'm Michael Logel, founder and CEO of Crisp, the nation's number one law from growth company. I've built my business through practice, not theory.

Crisp started with just $500 to my name and has grown to over eight figures in revenue over the last few years,

earning a spot on the Inc 500 list of the fastest growing private companies in America.

Our approach has been to take everything we've learned about generating massive growth within our own organization and help the country's most ambitious and committed welfare

owners do the same for theirs.

In each episode of this podcast, I sit down with innovative market leaders from the

legal industry and beyond to learn from those who thrive in the face of adversity, challenge the

status quo, and define what it means to be a true game changer. I sat down with Patty McCord to

discuss the role of constructive communication and fostering innovation and collaboration, why

feedback is best delivered in real time for maximum impact,

and how to instill a sense of ownership in your team where everyone takes responsibility for their actions and contributions.

So here's an example. I think management made a stupid decision they shouldn't have done this.

So I say there's two questions to ask. The second one's most important.

The first one is, if you're in management, what decision would you have made?

The second one is, if you're in management, what information would you want to have to make the right decision?

...