#192: Special Episode: Reshaping the World of Work with TEKsystems featuring Natalie Lister and Paul Valenzuela

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

4.9 • 113 Ratings

🗓️ 16 November 2021

⏱️ 29 minutes

🔗️ Recording | iTunes | RSS

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Summary

The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is beset with complexity. In this 3-part series, leaders from TEKsystems share their points of view on how reimagining the digital workplace presents a unique opportunity for organizations to create more effective operating models and more engaging employee experiences. To help me discuss this topic, I’d like to welcome Regional Sales Director at TEKsystems, Natalie Lister and Workplace Services Solution Architect Paul Valenzuela.

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Transcript

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0:00.0	Hi, this is Greg Kielstrom. Welcome to season three of the Agile World, where we discuss customer
0:06.4	employee experience, organizational and workforce transformation, and how business can adapt and
0:11.5	continually improve in an agile age. The Agile World podcast is brought to you by tech systems,
0:17.0	an industry leader in full stack technology services, talent services, and real world application.
0:22.8	For more information, go to techsystems.com. To read more about the topics discussed in the show,
0:28.5	you can go to my website at theagile.world and read my latest articles or get a copy of my latest
0:33.6	book, The Agile Workforce, now available on Amazon and other retailers. My name is Greg Kielstrom,
0:39.0	and I'm the host of the Agile World podcast. I'm excited to introduce part two of a special three
0:44.2	part series about how reimagining the digital workplace presents a unique opportunity for organizations
0:50.8	to transform the employee experience. This series is brought to you by tech systems, an industry leader
0:56.8	in full stack technology services, talent services, and real world application. To help me discuss
1:03.1	this topic, I'd like to welcome regional sales director at tech systems, Natalie Lister,
1:08.0	and workplace services solution architect Paul Valenzuela. Natalie, first, why don't you tell me a
1:13.8	little bit about your background and what you do at tech systems? Sure, thanks for having me, Greg.
1:18.9	So I am, as you said, a regional sales director at tech systems. I'm responsible for
1:24.8	guiding our sales team within two of our product lines, one being digital workplace services,
1:31.4	and the other technology operations management, and big with tech systems for just over eight
1:38.1	years now, and really excited to talk a little bit more with you today about some of the transformation
1:43.3	that we're seeing in the industry. Wonderful, and what about you, Paul? Yeah, so thanks again for
1:49.6	having me. Solution architect kind of encompasses probably three key areas of the entire life cycle.
1:57.8	One is the pre-sale side, which is primarily consulting our customers into a change that is
2:05.2	about to take place, and then actually making that change, so we call that transition support,
	...

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