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Accidental Tech Podcast

179: Free-to-Play Dogs

Accidental Tech Podcast

Marco Arment

Technology

4.42.4K Ratings

🗓️ 21 July 2016

⏱️ 110 minutes

🧾️ Download transcript

Summary

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Transcript

Click on a timestamp to play from that location

0:00.0

You know what those are? Those are free to play dogs.

0:02.8

We got some feedback with regard to my maybe, maybe not, I guess it is definitely ailing,

0:12.4

but we don't know why I'm at. An anonymous Apple Genius wrote in and I'd like to read,

0:18.0

this is pretty much their entire email. They said, I see failures exactly like the one you're

0:22.6

describing, the hanging after waking from sleep, after swapping the stock ram back in.

0:27.0

Not the reboots, the reboots were almost certainly OWC ram. That do track back to the GPU for sure,

0:33.2

but much more frequently it is just Apple not having its stuff together software-wise.

0:37.9

Also, nothing makes me sadder than someone dropping off a machine that's experiencing an

0:41.3

intermittent issue and it just sits there for a week, running stress testing or diagnostics,

0:45.2

and we have to give it back with a shrug when we find nothing. Or worse, when people are so

0:49.7

utterly convinced as Marco that a problem is quote, definitely hardware quote, that we get bullied

0:55.6

into replacing parts anyway for customer appeasement slash theater for a failure that can't be

1:01.2

replicated. And then have that person pick up the machine and it's still having the same issue

1:05.2

because that issue is never the hardware in the first place. Don't jump the gun, be sure it's

1:09.4

hardware before you come in and we'll be able to get it right the first time. Signed Apple Genius,

1:14.2

Best of Lock, and don't listen to Marco Sunglasses emoji. That is actually part of the email,

1:19.8

which made me laugh. So yeah, so this particular genius said it could I may may not be crazy.

1:27.9

And I have gotten a lot of feedback about the iMac and I am happy to report that it was split

1:34.4

about right down the middle. Half the people said I was insane for not bringing it in and half

1:38.4

the people said I totally feel you and you're doing the right thing. Oh, we should clarify,

1:42.2

you know this because you made a pie chart. I did. I went full business on this because I was

1:49.2

I was curious how this was going to play out because can I share this pie chart? Yeah, if you want,

...

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