Today's guest is going to talk all about the different ways on how Amazon sellers in 2020 can and are utilizing many chat to help their businesses.

How cool is that? Pretty cool, I think.

Hello, everybody and welcome to another episode of the serious sellers podcast by Helium 10.

I am your host, Bradley Sutton.

This is the show.

That's a completely BS-free, unscripted, and unrehearsed, organic conversation about serious strategies for serious sellers of any level

in the e-commerce world. And I'm happy to welcome back to the show. It's been a year,

year and a half since you've been on here. Michelle, Michelle, how's it going? It's great. Thanks for

having me. I'm excited to be back. Excellent. Time flies. You're having fun. It seems

just like yesterday we were doing this, but I was looking at the calendar. I was like, oh, my goodness,

it's been this long. What's going on? How the world has changed since the last time you've been on

this show, I guess. Right. Back in the good old days. Yeah, back in the good old days of early 2019,

you know. I know, crazy. When old days of early 2019, you know, when Corona was a cheap

beer, you know, not anything else. But anyways, here we are. And that's kind of like why I wanted

to bring you on here. You know, the only thing consistent in Amazon sometimes is change,

they say. And, you know, we can't just have somebody who's an expert on

PPC or an expert on this or an expert on chatbots, you know, come on in 2018, 2019. And then,

hey, this is the knowledge we're going to go with for the next couple of years because I'm

sure everything is still the same. No, things change. We need to know what's working, what's not working.

And so that's why we try and bring our friends back after a year or so that we can see

these updates.

So in case you guys have not seen that episode, if you guys wanted to get the backstory of

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