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#166: Michael Bungay Stanier—Practical Tools for Handling Workplace Conflicts

Business Made Simple with Donald Miller

Business Made Simple

Entrepreneurship, Businessmadesimple, Marketing, 474622, Storybrand, Brand, Bms, Business, Story, Bmsu, Storytelling

4.82K Ratings

🗓️ 18 March 2024

⏱️ 40 minutes

🧾️ Download transcript

Summary

When we ignore conflicts in the workplace, it can actually make things worse. It can make people less interested in their jobs, cause good employees to leave, and ultimately impact the bottom line of your business. Sweeping conflicts under the rug doesn’t make them disappear. It makes them grow and fester which can lead to a toxic work environment and higher turnover rates. So what’s the best way to approach difficult conversations at work so that it fosters a culture of open communication and mutual respect?

In this week’s episode, host Donald Miller and producer Bobby RIchards are joined by Michael Bungay Stanier, bestselling author of The Coaching Habit and How to Work with Almost Anybody. A leading expert in workplace relationships, Michael shares his tips on improving emotional intelligence, managing conflict, and using psychological tools to navigate workplace dynamics more effectively. You’ll walk away knowing how to deal with common problems that cause strain at work and how to better handle those challenging situations. Tune in and learn how to turn workplace tensions into opportunities for growth, connection, and collaboration!

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Transcript

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0:00.0

This is the episode you send to somebody who's having tension at work.

0:05.0

Welcome to the Business Made Simple Podcast,

0:10.0

brought to you by the HubSpot Podcast Network.

0:12.0

I am your host Donald Miller. Today I want to talk

0:14.6

about the stories that you are telling yourself. If there is some frustration in your

0:18.0

life as a leader, as a mom, as a dad, as a husband, whatever, it is probably because there are narratives that you are subscribing

0:26.2

to and chances are those stories are not true.

0:31.1

And what I mean by that is the story might be worse, the story might be better, the story

0:35.1

might be non-existent, but chances are the thing that is making you frustrated is largely fiction.

0:41.4

And today we're going to talk to my old friend Michael Bunge Stagner.

0:45.0

Michael is the author of The Coaching Habit and How to Work with Almost Anybody.

0:50.0

He's really a sort of relationship expert and has dialed in and focused in on relationships in the workplace.

0:56.5

We're going to talk to Michael later in this episode and we're going to answer some questions from you, from the audience,

1:02.3

about some tension that you got in your

1:03.8

workplace and Michael is going to bring us some insight on that tension so we're

1:07.9

going to talk a little bit about emotional intelligence how to deal with our feelings how to

1:10.8

deal with conflict in the workplace some psychological tools to help you navigate

1:15.2

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1:29.4

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1:44.0

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1:47.4

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1:49.2

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