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Welcome to Almanac

#160 - Building a Customer-Focused Business with Brooke Castillo

Welcome to Almanac

Almanac Supply Co

Spirituality, Society & Culture, Education, Religion & Spirituality

4.81.3K Ratings

🗓️ 23 January 2018

⏱️ 64 minutes

🧾️ Download transcript

Summary

Brooke Castillo of The Life Coach School joins us today to talk all about how to become a coach, building a customer-focused business, and what to do when running a business doesn't feel easy.

This episode is sponsored by Freshbooks Cloud Accounting

Get full show notes for this episode here

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Transcript

Click on a timestamp to play from that location

0:00.0

Okay, so let me ask you this. Let me ask you this. Why did you guys start your

0:03.4

podcast? To create something for fun. Okay, listen, this is everything. This is the

0:10.2

if you guys listen to nothing else on this podcast but this is this is the secret to the

0:15.3

universe if you're doing something because you enjoy doing or not enjoy doing it right

0:20.5

if you're trying to make a business out of it, the only reason to do anything

0:26.2

is because of how it will serve your customer. Period. Right? So if you're thinking

0:30.9

about a podcast, you've got to to think I the reason I started a

0:33.5

podcast is because I exactly I wanted to create some value for my customer I

0:37.9

wanted them to be able to listen to it and change their lives if you're an artist

0:41.9

this is I was just coaching an artist about this and she was saying I just love to paint and I said you have to be, that's great, just paint. But if you want to make a business about it, you have to think about that customer and what they're going to love. It's not

0:55.0

always and I think that's one thing that life coaching gets like a bad rap about

0:59.0

that we're all just self-indulgent that all we do is think about what we want to do all the time and you can't just think about what we want to do all the time.

1:03.0

And you can't just think about what you want to do all the time if you want to have a business.

1:06.6

You have to think about relentlessly serving your customers.

1:10.1

All I think about all day is how can I help them? How can I help them? How can I help them. How can I help them? How can I serve them?

1:15.1

That is how you build a business and you want to create something that's like and that's a huge

1:19.1

piece of it right being creative. But you can't just be creative for creative sake. You have to be

1:24.6

creative because you know someone else will be served and benefited by it.

1:31.0

Hello and welcome to Being Boss, a podcast for creative entrepreneurs.

1:35.0

I'm Emily Thompson and I'm Kathleen Shannon.

1:39.0

I'm Brooke Castillo and I'm being boss.

1:49.0

Today we're talking about building a customer focused business, not being okay with just doing what's easy

...

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