1395 Kahuna Helps Marketplaces Keep Buyers and Sellers Engaged, Way more than $3m in ARR
SaaS Interviews with CEOs, Startups, Founders
Nathan Latka
4.6 • 683 Ratings
🗓️ 20 May 2019
⏱️ 21 minutes
🧾️ Download transcript
Summary
00:30 – How Kahuna focuses on customer engagement
03:05 – Why they price based on volume and usage
03:50 – How he made the decision to join Kahuna after they approached him
04:50 – Why both of Kahuna's founders are still involved in the company
05:10 – Their team of 40 full-time employees is based in Redwood City
05:40 – Why they've scaled to serve 100 total customers internationally
06:40 – How they have more than doubled revenue year over year
07:00 – Why they've raised close to $50M in outside capital
07:40 – How they are managing churn across
08:30 – Why Kahuna's net revenue retention is well north of 100%
10:30 – How they aim for payback on customer acquisition within 12 months
12:00 – Why computing power is their main expense
13:00 – How their margins are still well within the average SaaS range
13:30 – Why they did an inside round in Q4 2017 and not looking to raise at present
14:00 – How they are still burning cash today
14:15 – Why they are north of $3M in ARR and targeting 100% growth YoY again this year
15:15 – The Famous Five
Transcript
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| 0:41.7 | required reading for every entrepreneur, startup, or founder, business person, and human. Seriously, |
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| 1:04.0 | James, thank you. All you that listen to the podcast, thank you so much. Sass founders are loving |
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| 1:16.6 | getting them in some kind of competitive sport, teach him ambition, lots of things you can tie |
| 1:21.2 | back together. But anyway, Samir, again, had a lot of success, SAP success factors. |
| 1:25.6 | 2012, a company called Kahuna launched. |
| 1:28.8 | They've then pursued him in 2016. |
| 1:30.3 | He joined full-time. |
| 1:31.2 | The company now is 40 full-time folks based in Redwood, California, helping marketplace |
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