132: How to Improve the Quality of Your Connectedness, with Jennifer Deal

Coaching for Leaders

Dave Stachowiak

Management, Careers, Business

4.8 • 1.6K Ratings

🗓️ 17 March 2014

⏱️ 38 minutes

🔗️ Recording | iTunes | RSS

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Summary

Jennifer Deal: Center for Creative Leadership

Author, Always On, Never Done: Don’t Blame The Smartphone

Center for Creative Leadership works to help improve leadership.
Many people said that staying so connected really started when they received their smartphone.
On average, people in the survey were connected to the workplace 72 hours a week, or 13.5 hours a day.
- Personal tasks done during the workday were accounted for in the research (even people that don’t work these kind of hours still do personal tasks at work)

One of the biggest complaints was the number of meetings required in organizations.
- A major issue is being invited to meetings and then people realizing that they weren’t really needed.
- Setting clear agendas is key.
- Be explicit why each person is needed.

Another major complaint was too many people making decisions.
- Be explicit about who has decision-making authority and who needs to be checked with.

The intentional use of ambiguity as a management tool is also a challenge.
- Sometimes people don’t make a decision so they don’t have responsibility for it, so they leave it in ambiguity.
- Clear agendas and outcomes help prevent this.
- This leads to crisis mode later on.

She still answers emails early in the morning and late at night.
Setting better boundaries about having done enough work today.
Being very specific on agendas for meetings.
She turns down a lot of meetings that aren’t as high value as the other things she needs to be doing.

Check out the Center for Creative Leadership for more resources
Also see episode #128, Four Practices For Leading An Effective Meeting

What have you seen a leader do to encourage quality connections to the workplace?

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Transcript

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0:00.0	If you're hearing my voice right now, chances are you're a pretty connected person.
0:06.0	You might even be listening to this on your smartphone.
0:09.0	Being super connected is great, right until it's not. Today how to improve the quality of
0:17.1	your connectedness with an expert from the Center for Creative Leadership. This is
0:21.7	coaching for leaders episode 132.
0:25.5	Produced by Innovate Learning, Maximizing Human Potential.
0:30.1	Greetings to you from Orange County, California. This is coaching for leaders and I'm your host, Dave Stahoviac.
0:41.0	This is a weekly coaching show to help us all be better leaders through improved
0:46.3	communication, human relations, and personal productivity. And I'm so glad that you're back joining us this week because I have today a guest who I
0:57.0	know is going to provide some wonderful perspective for all of us on how we stay connected to our work, but also when are we overdoing it?
1:06.8	And Jennifer Deal is with the Center for Creative Leadership.
1:11.1	She is my guest today, and she is the author of an article called
1:16.1	Always on Never Done and the subtitle is what caught my attention originally when I received this from a community
1:24.2	member and the subtitle is don't blame the smartphone. We are all very used to
1:30.4	blaming technology for keeping us so connected but there's a lot that we can do for ourselves as leaders,
1:36.9	but also just as importantly, if not more so, things that we can do for our team as far as setting expectations on how we stay
1:44.6	connected to the workplace and when it's appropriate to turn things off.
1:48.4	Jennifer, I am so glad that you're here. Welcome to coaching for leaders.
1:52.0	Thank you for having me. Well I think before we start it may make sense for us to spend a few minutes
1:58.8	talking about the Center for Creative Leadership CCL as it's often referred to, and I know the mission of CCL is to help leaders improve.
2:08.0	Jennifer, I have just heard wonderful things about CCL over the years.
2:12.0	I've had many folks in our community who have said wonderful things about CCL over the years. I've had many folks in our community
	...

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