Launched user snap has big customers like Google using him.

The company was launched in 2013, raised a very small C round of 600K.

Now they're serving over 1,000 customers, helping them really get great feedback

from their users and track bugs, whether it's internally or externally.

They're driving great expansion revenue based off page views and other features and integrations,

about doubling year over a year, a little less than 100 grand per month a year ago, now doing a little less than 200 grand

per month.

Churn is really in check, less than 2% gross logo chune per month, payback period, less than 12 months

with the team of 12 split between Austria and San Francisco.

This is the top entrepreneurs podcast where founders share how they started their companies and got filthy rich or crash and burn.

Each episode features revenue numbers, customer counts, and other insider information that creates business news headlines. We went from a couple of hundred

thousand dollars to two point seven million. I had no money when I started the company. It was

$160 million, which is the size of any IPOs. We're a bit strapped. We have like 22,000

customers. With over five million downloads in a very short amount of time, major outlets like

Inc are calling us the fastest growing business show on iTunes. I'm your host, Nathan Latka,

and here's today's episode. Hello, everyone. My guest today is Florian Dorfauer. He's the CEO of

UserSnap, which helps digital businesses get

feedback, track issues, and create successful products. Companies like Google, Facebook, Dow Jones,

and Microsoft Trust UserSnap to get actionable insights. Florian, are you ready to take us to the top?

Absolutely. Let's go. All right. Thanks for joining me. So tell us about the company. What

do you do and specifically, how do you make money?

Yeah. What we do is like we provide a feedback layer on top of digital businesses.

...