114: It's Another Q&A Day!
Hustle Humbly Podcast
Alissa Jenkins & Katy Caldwell
4.9 • 914 Ratings
🗓️ 11 October 2021
⏱️ 56 minutes
🧾️ Download transcript
Summary
Every Realtor eventually asks the question: when is it time to fire a client? In this episode, we answer one of the most common agent questions—when to fire real estate clients and how to handle it professionally.
Sometimes clients simply aren't the right fit. Maybe expectations are unrealistic, communication becomes difficult, or the relationship starts to affect your ability to run your business well. Knowing when to walk away can protect your time, energy, and reputation.
This Q&A episode also covers several other topics submitted by listeners, including how to deal with combative agents, follow-up strategies, post-closing systems, and creative client appreciation ideas.
Here's what we cover in this episode:
- When to fire real estate clients and how to recognize red flags
- How to part ways with a client respectfully
- Why not every client needs to stay in your long-term sphere
- Handling combative agents while staying professional
- When it's appropriate to escalate unethical behavior
- Why you may need to involve brokers before reporting agents
- How often to follow up with referrals and new leads
- Why once-a-month follow-up often works best
- Post-closing routines for reviews, gifts, and thank-you notes
- Strategies for getting more Google reviews
- Ideas for simple and effective client appreciation events
- Creative email marketing ideas for staying in touch with past clients
Learning when to fire real estate clients is part of building a healthy business. Trust your instincts, maintain your professionalism, and protect the systems that keep your business running smoothly.
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Music:
Straight A's by Connor Price → https://connorprice.shop/
The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life
Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one
Transcript
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| 0:00.0 | Y'all, the wait is over! Black Friday Deal Week is here! |
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| 0:29.5 | slash deals and start shopping now. That's Hustlehemblypodcast.com slash deals. |
| 0:39.0 | Goodbye, friends. We'll see slash deals. Goodbye, friends. |
| 0:40.2 | We'll see you soon. |
| 0:41.2 | Send referrals. |
| 0:44.5 | That concludes, |
| 0:45.7 | do, do, do, do, do, do. |
| 0:47.6 | Now to our regular scheduled. |
| 0:51.0 | Back, back to our regularly scheduled programming. |
| 0:54.8 | A few episodes ago, Katie referenced listening to her Jay-Z Pandora Station. |
| 0:59.9 | My question is, Katie, will you share a link to that station with me? |
| 1:02.7 | Oh my gosh. |
| 1:04.1 | That is hilarious. |
| 1:06.7 | Hi, y'all. |
| 1:07.3 | Welcome to Hustle Humbly. |
| 1:08.5 | It's Alyssa and Katie, and we are two top-producing realtors in the Baton Rouge market. |
| 1:12.4 | We work for two different companies where we should be competitors, but we have chosen community over competition. |
... |
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