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How to Be Awesome at Your Job

1138: Breaking Free from the Invisible Norms that Limit Our Best Work with Nilofer Merchant

How to Be Awesome at Your Job

How to be Awesome at Your Job

Sharpening, Self-improvement, Meaning, Winning, Development, Money, Interview, Writing, Health & Fitness, Speaking, Mental Health, Success, Wins, Fun, Skills, Business, Careers, Training, Education, Collaboration, Decisions, Career, Selfhelp, Mockaitis, Thinking

4.51.1K Ratings

🗓️ 19 March 2026

⏱️ 42 minutes

🧾️ Download transcript

Summary

Nilofer Merchant debunks some of the pervasive beliefs and practices that keep us from succeeding at work.


— YOU’LL LEARN — 

1) Striking examples of how hidden norms limit us

2) Why you owe it to yourself to play office politics

3) The mindset that creates more win-win solutions


Subscribe or visit AwesomeAtYourJob.com/ep1138 for clickable versions of the links below. 


— ABOUT NILOFER — 

Nilofer Merchant spent over 25 years leading technology companies (Apple, Autodesk, GoLive/Adobe) and personally launched over 100 products and services, netting $18 billion in revenues. She is ranked among the top 50 influential management thinkers in the world (one of her TED Talks has been referenced 300 million times). Our Best Work is her 4th book.

• Book: The New How: Creating Business Solutions Through Collaborative Strategy

• Book: Our Best Work: Break Free from the 24 Invisible Norms That Limit Us

• Website: NiloferMerchant.com


— RESOURCES MENTIONED IN THE SHOW — 

• Book: Devotions: The Selected Poems of Mary Oliver by Mary Oliver


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Transcript

Click on a timestamp to play from that location

0:00.0

One of the things that people often think is that if a management norm has been here for a long time, it must be working for a reason.

0:16.0

And I'm basically saying, listen, just because it exists does not mean it's persuasive, right?

0:20.8

It's just persistent.

0:26.1

That's Nillifer Merchant.

0:27.5

She's the founder of Intangible Labs and has spent over 25 years leading technology companies like Apple.

0:32.9

Nellifer has been ranked among the top 50 influential management thinkers in the world and is the author of

0:37.5

four books. Today, we're sharing her latest, Our Best Work, How to Break Free from the 24

0:42.1

Invisible Norms That Limit Us. So you'll learn one, striking examples of how hidden norms limit us.

0:47.8

Two, while you owe it to yourself to play office politics. And three, the mindset that creates

0:52.8

more win-win solutions. And if you want a quick

0:55.0

summary of your write up of the actionable takeaways that Nillifur shares, I recommend you sign up for

0:58.6

the free Gold Nugget email newsletter found at Awesome at Your Job.com. I'm Pete McItis. This is how

1:04.1

to be awesome at your job. And now, here's Nillifur.

1:13.3

Nillifur, welcome. Glad to be here, welcome.

1:14.6

Glad to be here, Pete.

1:16.8

Oh, I'm glad to be here as well.

1:19.8

I'm excited to talk about your book, Our Best Work.

1:28.4

And could you kick us off with a particularly surprising and fascinating discovery you've made about humans and work while putting this one together?

1:32.4

You know, I think right now we're in this AI age where we're thinking a lot about what is the role of technology in our work. And I think I've kind of come back to the basics, which is if we

1:37.4

don't understand how to actually create that connection between us humans, we're never going to be

1:42.1

able to take advantage of the technology.

1:48.5

And it was not so much a surprise, but sort of like this deepest reminder that it's all about people.

...

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