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The ONE Thing

11. Building Coffee Beans into an Empire - Fmr CEO Annie Hyman Pratt

The ONE Thing

NOVA Media

Business, Careers, Entrepreneurship

4.81.1K Ratings

🗓️ 9 February 2017

⏱️ 38 minutes

🧾️ Download transcript

Summary

Do you ever wonder what it will take to scale your business into an empire? Today you get to meet the former CEO of The Coffee Bean & Tea Leaf, Amy Hyman Pratt, who will break down how she scaled her business by focusing on three things: Accountability Top talent Showing up as the best version of herself In this episode you will learn... [4:19] A difficult (and expensive) decision Annie had to make because it was the right decision. [7:15] Why scaling a business can lead to huge challenges. [9:47] Why micromanaging can hurt your organization. [11:30] AH-HA Moment: The moment Annie realized she needed to make a huge mindset shift. [13:20] Why you need to create a culture of open and honest communication in your organization. [14:42] Why you need to take responsibility for leveling up your mindset when you are affected by limiting beliefs. [15:43] How you can create a psychologically safe environment for your team. [16:55] How you can learn to succeed through others. [17:50] Why honoring your core values will force you to sacrifice something – and guide you towards long-term success. [21:24] How to identify YOUR North Star... [22:25] ...and the ONE thing you can do to stick to it. [25:54] Why these three things will help you build a team that grows quickly – without losing your ONE thing. The ONE Thing to Take Away From This Episode: Ask this question to assess the accountability of prospective talent: “Tell me about a time when a mistake was made in an organization and you got blamed hardcore for it. What was the situation, how did it turn out, and what would you do differently next time?” Links & Tools From This Episode IMPAQentrepreneur.com RapidBusinessGrowthIntensive.com AWESOME FREE RESOURCES FOR YOU! Form your first power habit with your 66 Day Challenge Calendar Check out our awesome blog! [FREE Training] How to Start Time Blocking TODAY!   Production & Development for The ONE Thing Podcast by Podcast Masters Mentioned in this episode: Factor 75 Head to FactorMeals.com/one50 and use code one50 to get 50% off. That’s code one50 at FactorMeals.com/one50 to get 50% off! Factor 75

Transcript

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0:00.0

This is the One Thing Podcast where we teach you the surprisingly simple truth behind extraordinary results.

0:10.0

What's up everybody? Welcome to the One Thing podcast. Jeff Woods here. I'm really

0:13.8

excited today to record and share with you a conversation with a new friend of

0:17.4

mine, Annie Hyman Pratt. She is the former CEO of Coffee Bean and

0:21.4

she we got connected through mutual friends. We hopped on the phone just to

0:25.2

build a relationship and see how we could support one another. She really had an incredible story

0:30.5

you know when you think about what it takes to build a business to the

0:33.2

scale that coffee bean is today, I knew that there had to be a lot of big

0:37.8

wins and leading up to those big wins there had to be a lot of

0:40.8

obstacles, a lot of challenges and when you're running a business of that size,

0:45.2

focus and discipline had to be huge. So we got on the phone to talk about what it was like

0:50.9

going from a small little coffee shop scaling it to something so massive

0:54.8

and how her leadership style had to change, how she had to start showing up in the world as a different

0:59.6

type of person.

1:00.8

And this will relate to you whether you are in business or whether you're just looking to build better relationships in your personal life.

1:07.5

This is absolutely applicable.

1:09.2

So with that, let's get into my conversation with Annie Hyman Pratt. I am so excited to share this. You all know I am an avid learner and I am constantly looking for the edge I can find through new

1:33.5

knowledge and incredible mentors, which is why I absolutely love Masterclass so

1:38.9

much. I've taken the art of negotiation with Chris Voss, which has been

1:42.0

instrumental in my ability to

1:43.7

communicate and negotiate at a high level. I've learned from James Clear on how to

1:47.1

leverage small habits to make a big impact, Jocko willing on leadership training,

...

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