Today With Profit Is A Choice Podcast: Welcome to A Well-Designed Business. Today’s episode is a little different—in the best way. I’m not behind the mic as the host… I’m in the guest seat. Over the years, I’ve had the privilege of being invited onto some truly outstanding podcasts—conversations that dive deep into business, leadership, mindset, and the real-life lessons I’ve learned through decades in this industry. In this special crossover series, I’m excited to bring a few of those guest appearances to you. When the roles are reversed, the conversation shifts—you’ll hear fresh perspectives, behind-the-scenes stories, and insights that don’t always surface when I’m the one asking the questions. If you enjoy what you hear today, I encourage you to explore the host’s show as well. You’ll find links to their podcast and the original show notes below. Visit Profit Is A Choice Check Their Show Notes! Joining us today is LuAnn Nigara. LuAnn is the co-owner of Window Works NJ, a window treatment and awning retailer, a best-selling author and the engaging host of the design industry’s number 1 podcast, A Well-Designed Business®. LuAnn brings her energetic and straightforward style to all that she does. Topics Mentioned: Excellence Ownership Systems Thoughts from LuAnn: If you make the decision to start a firm, make the further decision to be accountable to make it great. LuAnn’s tagline is Excellence is a decision. It is understanding the power of deciding it is my choice and it is up to me. Barriers and/or Challenges to excellence can be confidence, accountability and owning it. If you aren’t taking credit for what is broken, how can you be a part of the solution? Systems to be successful are everything. If you don’t have a system, you have a ‘you’ not a business. A system makes your business sellable. The systems are the things that keep you going when the going gets tough. Excellence can mean repeatability. Working in alignment with who you are and what you believe is critical. It is difficult to work out of alignment. Links and Resources: LuAnn’s website- www.luannigara.com Understanding your Financials course by Michele Williams Books: Rocket Fuel by Gino Wickman and Mark C. Winters E-Myth Revisited by Michael Gerber Profit First by Mike Michalowicz Clockwork by Mike Michalowicz 212 The Extra Degree by Sam Parker and Mac Anderson The Making of - A Well Designed Business by LuAnn Nigara Socials: Instagram: @LuannNigara Facebook: @awelldesignedbusiness YouTube:- https://www.youtube.com/awelldesignedbusiness