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When it comes to change and persuasion, we must think deeply, but communicate simply.

Welcome to Think Fast, Talk Smart, the podcast. I'm Matt

Abrahams, and I teach Strategic Communication at Stanford Graduate School of Business. Today, I am

super excited to be joined by Francis Fry, who is professor of technology and operations management

at Harvard Business School. Francis served as Uber's Senior Vice President of technology and operations management at Harvard Business School.

Francis served as Uber's Senior Vice President of Leadership and Strategy.

Along with Anne Morris, Francis hosts the Fixable podcast.

And together, Anne and Francis wrote Unleashed,

the unapologetic Leaders Guide to Empowering Everyone Around You,

and their new book, Move Fast and Fix

Things, The Trusted Leaders Guide to Solving Hard Problems. Welcome, Francis. I have enjoyed getting

to know you over the last few years, and I look so forward to our conversation today.

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