Your Worst Employee is Your Own Fault | Ep 136

Build with Leila Hormozi

Leila Hormozi

Education, Entrepreneurship, Management, How To, Business

5 • 867 Ratings

🗓️ 29 April 2024

⏱️ 21 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

“If job expectations are better than job conditions, then you get somebody who's discontent. They regret their decision.” Today, Leila (@LeilaHormozi) talks about the importance of effective onboarding and retention strategies in business success and team performance enhancement. She provides practical onboarding tactics like setting proper expectations, comprehensive orientation, and aligning processes with role expectations to foster a positive work environment, minimize employee churn, and build efficient teams.

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.

Timestamps:

(0:39) - Expectations vs. actual job experience

(1:03) - Mastering employee onboarding and retention

(5:38) - Setting the right expectations for your employee

(12:02) - Creating a context-rich environment for success

(17:19) - Onboarding done right: matching expectations with reality

Follow Leila Hormozi’s Socials:

LinkedIn | Instagram | YouTube | Twitter | Acquisition

Transcript

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0:00.0	Most employees want to do really well, and most of them can make good decisions if they have the same knowledge as you.
0:04.9	But what happens most of the time is that we withhold all this knowledge from people, not on purpose, but because we're lazy and we just don't feel like we're laying that knowledge.
0:12.5	But if we can get it all out of our heads, then we can empower people to make better decisions, not just in their role, but for the company overall.
0:23.8	How do you create an unshakable business?
0:26.2	I cross $100 million in net worth by the age of 28.
0:29.4	Now I'm growing Acquisition.com into a billion dollar portfolio.
0:32.5	In this podcast, I share the lessons I've learned in scaling big businesses
0:35.6	and helping our portfolio companies do the same.
0:38.3	Buckle up and let's build.
0:41.3	Have you ever bought a product and felt like during the entire sales process, everything
0:45.7	was amazing.
0:46.5	They were super talkative to you.
0:48.1	They were like constantly calling you, messaging you.
0:50.5	The marketing was all over the place.
0:51.8	You were watching all their content.
0:53.2	And then the moment that you bought that product, it was like freaking crickets. And the thing
0:57.8	itself that you bought was nothing like the expectations that they set during the sales
1:01.9	process. Most employees, that's the same thing that happens to them. They read this beautiful
1:07.3	job description that you found on Google and made up to sound amazing. And then they
1:11.8	hear about this company that's like reaching for the stars and it's grandiose. And then they talk to
1:16.8	these people who sell them on why this is such a great opportunity. And they come into the job
1:21.2	and it is the complete opposite. I want you to think of your worst employee, the person who's lazy.
	...

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