You’re Not Bad at Negotiating — You’re Just Missing the Moment
Negotiate Anything
American Negotiation Institute
4.7 • 748 Ratings
🗓️ 12 June 2025
⏱️ 35 minutes
🧾️ Download transcript
Summary
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Suzanne, thanks for joining us today. Thanks for having me, Kwame. Well, it is our pleasure. So how |
| 0:05.3 | would you tell us a little bit about yourself and what you do? Sure. So I have been a professor |
| 0:10.0 | for a number of years, including in places like IMD in Switzerland, as well as in the States. |
| 0:16.4 | And in addition to that, I do a number of workshops and programs for companies around the world. |
| 0:23.7 | I'm proud to say I've taught on six continents. |
| 0:26.2 | I have multiple negotiation articles that I've written. |
| 0:30.9 | I have a textbook that's coming into its third edition. |
| 0:34.1 | I have an interpersonal skills textbook where negotiation plays an important role in one of the chapters that is coming into its eighth edition. I have an interpersonal skills textbook where negotiation plays an important role in one of the |
| 0:39.0 | chapters that is coming into its eighth edition. And I'm also the mother of twins, boy girl twins. |
| 0:44.9 | So my earliest experiences in teaching negotiation come from having two kids that had to learn |
| 0:51.8 | how to share from the beginning. So I really am excited about the kind of work |
| 0:56.1 | I do. And in particular, again, drawing on those gender differences, some of the research, |
| 1:01.5 | as well as corporate work that I'm doing these days involves some of the nitty, gritty sort of |
| 1:08.2 | process-oriented differences in how men and women approach negotiations |
| 1:13.6 | early in the middle of and also kind of at the tail end. And so I've been doing some research |
| 1:19.6 | in that space for the last about five years. And it's fascinating. Incredible. And listeners, |
| 1:25.6 | you are in for a treat today and you know how I know this? Because the |
| 1:29.8 | interview is done. So we're going to drop you right at the beginning of this call because we vibe |
| 1:37.0 | from the beginning so you can hear us chit-chat and then roll into the interview. What is it that's |
| 1:41.0 | giving you the most energy right now regarding negotiation or conflict resolution? |
| 1:45.1 | Two things. One of them, and this is the subject of the HBR piece that I wrote 21, |
| 1:49.6 | I've been teaching negotiation for many years, as have you, and we normally start with, okay, |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from American Negotiation Institute, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of American Negotiation Institute and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

