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The Bottom Line

Woke or Broke?

The Bottom Line

BBC

Personal Journals, Business, Society & Culture

4.6615 Ratings

🗓️ 14 July 2022

⏱️ 29 minutes

🧾️ Download transcript

Summary

From Disney to the Halifax bank, companies are increasingly willing to take a stance on everything. But what is driving this trend and will it continue? Ultimately isn't it the job of a business to make money for its shareholders and not get involved in politics and contentious social issues? Evan Davis and guests discuss.

GUESTS

Nina Bhatia, Executive Director, Strategy and Commercial Development, John Lewis Partnership

Ian Leslie, Journalist and Author of 'Conflicted'

Becky Willan, CEO and Co-founder, Given Agency

Nicola Kilner, CEO and Co-founder of Deciem

Producer: Julie Ball Sound: James Beard Editor: Jon Bithrey Production Co-Ordinators: Siobhan Reed and Helena Warwick-Cross

Transcript

Click on a timestamp to play from that location

0:00.0

BBC Sounds, Music, Radio, Podcasts.

0:05.0

Hello and welcome to the programme.

0:07.8

Now, if you had cycled through Piccadilly Circus yesterday,

0:10.7

you would have seen the huge illuminated screen devoted to promoting Coca-Cola

0:15.2

being used by Coke to offer a kind of history of the different pride flags, the rainbow flag, the lesbian

0:22.7

pride flag, the trans pride flag, etc. Coca-Cola clearly spending money to publicly show its

0:29.8

attachment to LGBT plus rights in that way. Now for many, that's a sensible thing to do. It's all

0:36.9

about the appeal to younger target consumers,

0:39.8

many of whom consider those issues non-negotiable. For others, though, it's just one of the myriad

0:45.5

examples of corporations going woke, parading values that are little to do with the product,

0:51.8

but just as a way of showing off the business's compliance

0:55.0

with the progressive worldview of young social liberals who often inhabit Twitter.

1:01.2

Well, we thought we should talk through the business of taking a political stand.

1:05.7

There was a good example a couple of weeks ago, Halifax promoting on social media

1:10.0

its pronouns policy,

1:11.9

putting the preferred pronouns of staff on their name badges so that there's no confusion

1:16.4

as to the way the trans staff should be addressed and also as a way of normalising the idea

1:21.4

that gender can't be assumed. Halifax allying itself with the trans community.

1:27.7

Now in that case, in response to those who dislike the practice,

1:30.5

the company literally tweeted the suggestion they could take their business elsewhere.

1:35.0

If you disagree with our values, you're welcome to close your account, they said.

1:39.4

Is that good business?

...

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