Welcome to Manager Tools. This week, winning the feedback argument. The

questions this cast answers are, how can I win the argument when giving my

directs negative feedback? Why do directs so often argue or disagree when I give

negative feedback? And what's the purpose of feedback? If you are looking for

client training, private training for your group, your team, your division, you

and your directs, and you want that done between now and then of the year, I

recommend you let us know. Send Maggie an email at Maggie at manager dash

tools.com because we only have a few days left in our availability for

presenters between now and the end of the year. If you are looking for a virtual

event, we can do that a little more easily. And again, 2022 training, we're

just running a little bit low on days and availability. And we would love to

support you and your group. So either contact Maggie or you can send an

email to customer service at manager dash tools.com. Because managers have

struggled in past to give negative feedback to deliver it, we naturally try and

prepare well in advance of future deliveries. One way managers make this

mistake is seeing the exchange as a potential argument. Right? We get

defensive in advance of our directs defending themselves. And we try and plan

all the ways, all the methods, all the words we're going to say in order to try

and win this potential argument, which we have already convinced ourselves is

for sure going to happen, which I would suggest sets you up for the argument

to begin with totally, totally. And it makes your delivery harder. I mean,

the words that you say, all of it. I mean, it just we've worked it up in our

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