Winning IRL: The Future of Retail w/ Lara Marrero | Ep 382
The Futur with Chris Do
The Futur
4.9 • 998 Ratings
🗓️ 20 September 2025
⏱️ 45 minutes
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| 0:00.0 | I have the opportunity to sit down with Laura, who is working at the world's largest. |
| 0:06.0 | I would say also the most successful architectural firm, Gensler, which I've been able to visit here in Los Angeles. |
| 0:13.0 | It's very impressive what they've done. Pretty much every AAA class building you're seeing in L.A. |
| 0:18.0 | as far as I can tell, is designed by Gensler. It's the go-to architectural |
| 0:21.7 | firm and it employs, I guess you guys have over 6,000 employees, which is like mind-boggling to me |
| 0:27.4 | in the revenue and the billions, right? So this is amazing and crazy. But the reason why I want to talk to |
| 0:32.7 | Laura today is because something has been happening in the retail space. We've noticed that since the, I guess, invasion of dot-com companies, |
| 0:40.8 | that people are migrating off of in-person experiences towards online experiences, |
| 0:45.8 | and it's come out of high cost, I think. |
| 0:48.2 | We're getting, I think, better selection, better price online, |
| 0:50.9 | but we're missing out of the experience. |
| 0:52.8 | And I recently revisit Third Street |
| 0:55.2 | Promenade, and it's like tumbleweeds are blowing through. There's a lot of vacancies. And some of the, |
| 1:01.1 | I guess, you would consider the retail giants, the bookends, I don't, there's a term for it, |
| 1:07.0 | I'm sure there is. They're not even there anymore. I'm a little concerned about what's |
| 1:11.3 | going on and maybe it's about time that retail spaces get a rethink. I think there was a time |
| 1:17.2 | in period, the glory days of retail and malls, but I don't know who else better to talk to about |
| 1:22.2 | this than Laura. Hi, my name is Laura Marrero and you are listening to the future. |
| 1:32.3 | Laura, welcome to the show. |
| 1:34.2 | Hey, thanks so much for having me, Chris. |
| 1:37.0 | Okay, so people might not know who you are. |
| 1:38.7 | So let's just start with the basic introduction. |
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