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Recode Daily

Will your favorite restaurant survive?

Recode Daily

Recode

Society & Culture, Science, Technology

4.61.3K Ratings

🗓️ 9 April 2020

⏱️ 19 minutes

🧾️ Download transcript

Summary

Why the pandemic is exposing the complicated relationship between delivery apps and restaurants and how a restaurateur and app developer is helping keep his industry alive. Featuring Caleb Pershan ( @calaesthetic) Nick Kokonas ( @nickkokonas) Links to resources discussed: Restaurant and Bar Employees Make Up 60 Percent of Jobs Lost in March Here’s What Alinea’s To-Go Offerings Look Like Grubhub Asks Restaurants to Foot the Bill on ‘Supper for Support’ Promotions Host: Arielle Duhaime-Ross (@adrs), host and lead reporter of Reset About Recode by Vox: Recode by Vox helps you understand how tech is changing the world — and changing us. Follow Us: Newsletter: Recode Daily Twitter: @Recode Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

restaurants are struggling right now, big time.

0:07.0

Yeah, it's definitely very bad. The National Restaurant Association predicts that in a three-month period,

0:17.0

five to seven million hospitality service workers, you know, cooks, dishwashers, servers will lose their jobs. A lot already have.

0:26.4

Caleb Pershing is a reporter for Eater. He's been covering the impacts of the pandemic on the restaurant industry.

0:33.8

So I asked him, how's the industry doing right now?

0:37.0

Most places that suddenly can't pay rent are unable to keep paying their employees.

0:45.2

Restaurants operate on, you know, a week to week, month to month.

0:49.0

Revenue and so every restaurant group has laid off its employees for the most part in the major cities that I've written about in San Francisco where I was Eaters editor for a while and in New York City where I'm based now. It's the right thing to do to get employees or now former employees on to unemployment insurance.

1:11.0

But yeah, it's obviously really, really painful.

1:13.6

For many restaurants, the only option to bring in money right now is take out and

1:22.3

delivery.

1:23.0

And that means relying on third-party delivery apps,

1:26.0

like Grubhub and DoorDash.

1:28.0

So, how is that going?

1:30.0

That's today on the show.

1:32.0

Plus, I talked to a high-end restaurant owner,

1:35.0

an app developer who's been forced to innovate in a realm

1:38.0

he never thought he'd have to enter,

1:40.0

the take-out world.

1:47.0

I'm Ariel Jim to people who are in a lot of pain right now, and it sucks.

2:07.0

Caleb Pershing. So restaurants are relying on delivery and pickup right now, and many of them, if not most of them,

2:15.3

are using these third party delivery apps.

...

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