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Marketplace All-in-One

Will safety issues at Boeing seriously impact air travel?

Marketplace All-in-One

Marketplace

Business, News

4.51.4K Ratings

🗓️ 11 March 2024

⏱️ 7 minutes

🧾️ Download transcript

Summary

Consumer trust in Boeing is wearing thin since an airplane door ripped off a 737 Max 9 in January, which has been followed by a string of other recent Boeing safety incidents. So how much does faltering trust actually impact the business of air travel? Plus, President Joe Biden will unveil a new budget proposal today, and banks are still grappling with fallout of SVB’s failure one year on.

Transcript

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0:00.0

The Saga around Boeing has taken a criminal turn.

0:05.0

From Marketplace, I'm Sabrie Beneshore,

0:08.0

in for David Brancaccio.

0:09.0

The Justice Department has launched a criminal investigation into the incident last January where an The in a statement said it was cooperating and did not believe the investigation was aimed at it.

0:24.1

The New York Times says the inquiry is indeed targeting Boeing.

0:27.6

A string of safety incidents on Boeing planes over the last week has earned the airplane

0:31.6

manufacturer even more negative attention.

0:35.0

A tire fell off one plane, fumes filled the cabin in another, yet another plane moved violently

0:40.4

due to a quote technical event that injured passengers but as US air travel

0:45.1

continues to break records does failing trust in Boeing and its planes

0:50.0

actually hurt the industry.

0:52.6

Marketplace's Elizabeth Trobaw has that story.

0:55.1

Since an airplane door panel blew out mid-air on a 737 max 9 in January,

1:00.5

consumer trust in Boeing has taken a serious hit, says Nicky Zink with Morning Consult.

1:06.1

But as for the carriers who fly those planes...

1:09.7

Actually trust in Airlines is creeping up a little bit following the end of 2023.

1:14.4

It's small but I think still really notable because it's actually quite hard for brands to build trust.

1:20.9

And Mike Galanari with Mentel says he doubts many travelers will actually stop flying in

1:26.4

Boeing's planes.

1:28.0

Taking time out of this booking process to research the craft that the flight might be on and look around that if so desired.

1:35.6

I think that's just a level of work and complexity that your average air passenger isn't going to undertake.

1:41.1

And when you consider alternatives like driving, travel writer Tim Luffel says,

...

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