This is the sales gravy podcast. Hi, I'm Jeb Blunt, bestselling author, fanatical prospecting, objection, sales EQ, and ink, and I'm here to help you open more doors, close bigger deals, and rock your commission check.

Welcome back to the sales gravy podcast. It's Wisdom Wednesday where you drive the

agenda because on this segment of the sales gravy podcast, you bring your biggest sales challenges

and Jeb Blunt delivers his best answers. And those answers, they come straight from the trenches

because Jeb's not just teaching sales, he's out there prospecting, closing, and leading sales

teams every single day.

Let's take that next caller.

Welcome to another episode of the sales gravy podcast. On this episode, we are with the

leadership mastermind. And the leadership mastermind is on Salesgrave University, and it is run by the fabulous Jessica Stokes, who is a salesgravey master trainer and coach.

And if you'd like to learn more about our mastermind groups or try any new course on sales gravy, if you've never taken a course, go to learn.selfgravey.com.

That's learn.

com. And use the code

free course to take your very first course for free. Now, this is for first time users. I think you'll

find that these masterminds are amazing and they will help you solve your biggest problems.

Now, this year, we're putting a lot of effort in amping up or leveling up the sales gravy podcast. And as always, the sales gravy podcast is free. So if you could do me a favor, click the follow button wherever you get your podcast and make sure that you give it a five-star review. All right. So we're going to get started with questions from the leadership mastermind. And Lou, you're going to go first.

Thank you, Jeff. This is the third mastermind group I'm in already. The second one in the leadership group. Thank you very much. So I'm a sales manager. I have a question related to this role. As a sales manager, how do you effectively demonstrate empathy when you address your

team members' concerns, problems, and also maintain a positive attitude because you're in a

leadership role. Sure. It's a great question. Because if you think about your role as a coach,

essentially you're mirroring the same type of behaviors that you want your salespeople to have when they're standing in front of customers.

So, for example, listening and being empathetic.

And one of the toughest challenges for sales leaders when it comes to empathy is differentiating sympathy for empathy.

So sympathy is agreeing with their position.

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