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Negotiate Anything

Why Bullies Rely on Pressure — and How Smart Negotiators Respond

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7748 Ratings

🗓️ 22 January 2026

⏱️ 33 minutes

🧾️ Download transcript

Summary

What do you do when the person across the table isn’t just tough—but openly hostile? In this episode of Negotiate Anything, Kwame Christian welcomes back attorney and negotiation expert Jamie Lieberman, Esq. for a practical deep dive into managing hostile negotiators and navigating high-conflict conversations without losing your composure — or your leverage. Jamie breaks down why difficult negotiators trigger such strong emotional reactions, how to prepare for those moments before they happen, and the mindset shifts that allow you to stay calm while others escalate. Together, Kwame and Jamie explore how to build rapport when the other side seems unwilling, how to gather and use information strategically when facts alone aren’t enough, and how to change the dynamic from adversarial to collaborative — even when the other party is interrupting, bullying, or refusing to engage productively. Packed with real-world legal examples and actionable tactics, this episode equips you to protect your interests, reclaim control, and negotiate with confidence under pressure. If you’ve ever dreaded a conversation because you knew the other person would be aggressive, dismissive, or impossible to deal with, this episode will change how you approach tough negotiations for good.

Transcript

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0:00.0

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0:03.4

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0:05.8

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0:14.8

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0:20.7

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0:22.0

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0:27.8

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0:34.4

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0:39.8

reach your customers faster. The all-in-one commerce platform to start, run, and grow your

0:45.4

business. Start your $1 per month trial today at Shopify.com slash Kwame. That's Shopify.com

0:52.0

slash K-W-A-M-E.

1:00.9

Hello, my friends, and welcome to another exciting episode of Negotiate Anything.

1:06.3

This show is produced by the American Negotiation Institute, and with over 5 million downloads and listeners in over 180 countries, listeners just like you have made this the number one negotiation podcast in the world.

1:14.6

Hi, my name is Kwame Christian, and I am the founder and CEO of the American Negotiation Institute.

1:20.6

Here at A&I, we believe that the best things in life are on the other side of difficult conversations,

1:25.6

and we are passionate about providing you with the best

1:28.4

content that will help you to make your difficult conversations easier, both at work and at home.

1:34.7

Lastly, I want to remind you that we offer consulting and conduct trainings, both virtually

1:39.1

and in person, all around the world. Our focus is in three main areas. First, negotiation and conflict resolution,

1:46.2

second, leadership, and lastly, diversity, equity, and inclusion. Check the link in the description

1:51.0

below to learn more about how we could work with you and your team. And now, without further ado,

...

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