Why and How to Create an Internal Training Program W/ Eugene S.

HVAC School - For Techs, By Techs

Bryan Orr

Training, Careers, Airconditioning, Self-improvement, Hvac, Business, Education, Refrigeration, Heating, Ac, Apprenticeship

4.8 • 985 Ratings

🗓️ 27 April 2023

⏱️ 62 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Eugene Silberstein from ESCO Group returns to the podcast to discuss why and how to create an internal training program for your HVAC/R company.

HVAC/R has so many niches, and information and practices are always evolving, so lifelong learning is necessary for the industry. In-house training is a form of education that can come with many benefits, including control over scheduling, building community within the organization, and convenience. However, creating an in-house training program also comes with many challenges, including time and money expenses.

For an internal training program to work, there needs to be a clear commitment to lifelong education that is ingrained in the culture. That could include bringing in other educators, setting up mentorship programs, and partnering with local trade schools. Unlike an external training program, an in-house training program also allows you to tailor education to your technicians' goals and needs.

A good in-house training program creates an environment of psychological safety; it allows trainees to ask questions without feeling singled out or judged. Some people who know topics well aren't the best trainers; trainers need to know how to teach others, which means understanding how the human mind works.

Commitment is ultimately what makes or breaks an internal training program. If your trainees can see that you are investing in them consistently, they will be more likely to give and get the most out of the training program.

Eugene and Bryan also discuss:

The hunger and need for HVAC/R education
Benefits and drawbacks of external training
Using mistakes and callbacks as learning experiences
Educators who make trainees feel safe
Education, engagement, and entertainment
Will technicians leave your company if you train them?
Casual but deliberate training

Learn more about ESCO Group's HVACR learning network at https://hvacr.elearn.network/.

Learn more about the HVACR Training Symposium or buy a virtual ticket today at https://hvacrschool.com/symposium.

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Transcript

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0:00.0	The HVAC School Podcast is made possible by these great partners.
0:08.0	Big thanks to White Rogers.
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0:27.0	Choose from the 70 or 80 series, all in stock and ready to ship.
0:31.0	Install in five minutes or less and don't forget to join the
0:33.4	logo challenge on social media. To find the contractor branding landing page and
0:37.7	to get started go to HVacr School.com slash Centsi. It's HVacr School.com slash Centsi.
0:45.0	Refrigeration Technologies at Refrigge Tech.com
0:49.0	carrier at carrier.com
0:52.0	The Esco Institute and the HVACR Learning Network. Our friends Howard
0:57.8	and Jerry Weiss, Jason Obshoot, Eugene Silverstein, Clifton Beck, all great guys who are huge advocates for the industry are working hard to provide industry leading online content for HVACR professionals.
1:10.0	Visit HVACR. E. Learn. network to access reliable, up to date and relevant digital resources and even
1:18.8	earn continuing education hours. Enhance your knowledge today with HVACR Learning Network from the Esco Institute.
1:27.1	As always find out more by going to Esco Group.org.
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