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Founder's Journal

Why Airlines Are Banks, How to Annual Plan for Your Business & The Biggest Myths About Founders

Founder's Journal

Morning Brew

Entrepreneurship, Careers, Business

4.81.1K Ratings

🗓️ 13 December 2022

⏱️ 45 minutes

🧾️ Download transcript

Summary

Episode 11: Today, hosts Alex Lieberman (@businessbarista), Sophia Amoruso (@sophiaamoruso), and Jesse Pujji (@jspujji) are talking about the brilliance behind airline rewards programs, and other genius ways that businesses have found to get extra cash out of their partners and customers. Then, the team talks end-of-year planning for your business and how to determine which goals and metrics to work towards in the new year. And finally, the team answers a Startup AMA question addressing the biggest misconceptions around founders. #TheCrazyOnes #Startups #Entrepreneur Listen to The Crazy Ones here: https://link.chtbl.com/OV4W93_W Subscribe to Morning Brew! Sign up for free today: https://bit.ly/morningbrewyt Follow The Brew! Instagram - https://www.instagram.com/morningbrew/ Twitter - https://twitter.com/MorningBrew Tik Tok - https://www.tiktok.com/@morningbrew Follow Our Hosts! Alex Lieberman (@businessbarista) Sophia Amoruso (@sophiaamoruso) Jesse Pujji (@jspujji) (00:28) - Intro (01:12) - The Rundown (01:55) - The genius of airline loyalty programs (02:58) - Blue Chip Stamps - one of the early loyalty programs (07:09) - How airline loyalty programs work to be so profitable (13:40) - How Starbucks profits from its app ordering system (16:17) - Why it’s important as a business builder to think about getting cash earlier in the cycle of a transaction (21:20) - How Jesse goes about end-of-year planning for his business (30:09) - How to think about end-of-year planning in a way that incorporates your personal goals (34:44) - The Entrepreneurial Operating System (EOS) used at Morning Brew (40:21) - Startup AMA: What are the biggest myths or misconceptions that people have about startup founders? Links: Airline Loyalty Programs: Main Aspects, Types, and a Technological Perspective How Airlines Make Billions From Monetizing Frequent Flyer Programs Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

It's actually challenging sometimes for employees,

0:01.6

because they're like, hey, I joined this.

0:02.6

It seemed like you knew what you were doing.

0:03.6

And I was like, oh, now I go out of my way to be like,

0:05.9

I have no idea.

0:07.3

I do not know how to build the businesses I'm building.

0:10.2

I'm figuring this out as I go.

0:11.7

And I think that's probably the biggest misconception.

0:14.4

Yeah, everybody's like, I'm taking an eye-spaths,

0:17.3

like the secrets of highly productive people

0:19.5

or the secrets of so and so on.

0:20.9

It's like there aren't any secrets, you know?

0:23.9

Some people, you know, it's like still waters

0:26.4

don't always run through.

0:29.4

What's up, everyone?

0:30.3

I'm Alex Lieberman.

0:31.6

And I'm Sophia Amaruso.

0:33.4

Yo, this is Jesse Pooji.

0:35.8

And this is The Crazy Wands.

0:38.1

What's up, guys?

0:39.2

Welcome back to The Crazy Wands, the show by entrepreneurs,

0:42.6

four entrepreneurs.

...

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