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An Arm and a Leg

When hospitals sue patients (part 1)

An Arm and a Leg

An Arm and a Leg

Documentary, Medicine, Health & Fitness, Society & Culture

4.81.1K Ratings

🗓️ 7 December 2023

⏱️ 28 minutes

🧾️ Download transcript

Summary

Why do they do it? There isn’t much money in it.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey there real quick, if you appreciate an arm and a leg, this is the best time to help us make the show by making a donation.

0:07.3

That's because right now a program called Newsmatch matches every dollar you give.

0:12.1

The place to go is arm in a leg show

0:14.0

dot com slash support. Thanks. Okay here's a show.

0:18.3

Hey there. Starting this episode with a field trip.

0:24.4

I hear dogs.

0:28.2

I'm in the right place.

0:31.6

Nick McLaughlin lives outside Kalamazoo Michigan. The email with

0:34.8

his address said long gravel driveway blue house. He said he'd be outside

0:39.2

with his dogs enjoying a cup of coffee. This is a big lot with a pond on one side, a lake on the other

0:45.8

and huge trees all around. So yeah, when I said sitting out enjoying a cup of coffee this. This is a pretty good spot to do it.

0:54.4

Pretty cool bird action. We had some neat red-headed woodpeckers going this morning.

0:59.6

Nick has lived in this area since he was in high school. His parents still live nearby. So do his in-laws.

1:05.6

Nick's married to his high school sweetheart. They got married while they were still in college. And that's also

1:10.4

when Nick started working in medical collections.

1:13.5

I just saw a part-time job listing in the college job

1:17.7

website for patient financial counselor.

1:20.3

Didn't know what that meant.

1:21.8

Next thing I knew I had a headset on and was talking to

1:26.6

patients about two and three year old hospital bills that they had.

1:29.8

Oh my gosh. And my parents about disowned me.

1:35.0

My mom's a nurse and my dad's a PhD environmental scientist and so

...

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