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Negotiate Anything

What People Expect—But Never Tell You

Negotiate Anything

American Negotiation Institute

Education, Careers, Business

4.8659 Ratings

🗓️ 29 June 2025

⏱️ 39 minutes

🧾️ Download transcript

Summary

Most conversations fail before they even begin—because nobody sets the rules. In this episode, Kwame Christian sits down with Lewis VanLandingham from Sandler Training to uncover the hidden dynamics behind unmet expectations. Whether you're in sales, leadership, or just trying to have better conversations in life, this episode reveals why clarity up front changes everything. You’ll learn how to set clear agreements before the meeting even starts, how to create trust by giving people permission to say no, and how to take the pressure out of every interaction. From prospect meetings to personal relationships, this is the negotiation skill you didn't know you needed. What Will Be Covered The concept and importance of setting expectations in negotiations The role of upfront contracts in sales processes Practical applications of setting expectations in various aspects of life, including sales, meetings, and personal relationships Follow Lewis on LinkedIn⁠ ⁠goblueriver.com  Contact ANI ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Request A Customized Workshop For Your Company⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Kwame Christian on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠negotiateanything.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Transcript

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0:00.0

Hey, I'm Kwame Christian and you are about to step into the world of Negotiate Anything,

0:06.2

the number one negotiation podcast in the world where we teach you how to make difficult conversations easier while getting more of what you want in the process.

0:14.7

Each episode is packed with practical tips and strategies from the experts.

0:19.5

We delve into negotiation, conflict resolution,

0:22.7

and leadership skills that are crucial in both business and in life. Whether you're closing a deal,

0:28.3

managing a team, or navigating personal relationships, negotiate anything provides you with the tools

0:33.9

you need to succeed. Our conversations are real, relatable, and most importantly, rooted

0:39.8

in practicality. So if you're ready to transform your conversations and elevate your negotiation skills,

0:46.2

join me on Negotiate Anything. Subscribe and listen on Apple Podcasts, Spotify, or wherever you love to

0:52.7

listen. Let's make every conversation a winning negotiation.

0:58.8

Lewis, thanks for joining us today. Quami, thanks for having me. It's an honor to be here on your

1:03.5

podcast. Yeah, it's our pleasure to have you, my friend. So how would you get a started by telling us a

1:08.2

little bit about yourself and what you do? Yeah, well, as you know, I'm a Sandler trainer, and Sandler is the world's largest sales training organization.

1:16.5

Most people know us for sales training, but we also do leadership and sales leadership training, customer service training.

1:23.9

We even have a course on negotiation.

1:27.1

And typically, business owners will come to us to solve challenges they're having around

1:32.8

prospecting, you know, closing, shortening sales cycles.

1:37.3

But recently, I'm really focused on helping mission-driven entrepreneurs build world-class

1:43.1

sales teams and hone their sales leadership skills as they

1:46.5

grow their sales team so that they can do more good in the world and serve more people

1:51.2

that they serve best and most profitably. That's my focus. I love it. I love it. And today,

1:58.1

we are going to talk about the importance of setting expectations. And this is something

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