Sponsored: Tech Solutions that Serve L.A. Citizens with Ted Ross
Slate News
Slate Podcasts
4.5 • 6K Ratings
🗓️ 22 September 2021
⏱️ 30 minutes
🧾️ Download transcript
Summary
The final episode of Season 1 features Ted Ross, Chief Information Officer for the City of Los Angeles. His role became more vital than ever during the pandemic, with L.A.’s 4 million residents and 50,000 employees relying on the city’s complex technological operation for support. Ted helped his city navigate the challenge with tech solutions built on principles designed to serve citizens and inspire employees: focus on people, improve lives, and lean into promising innovations.
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Transcript
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| 0:00.0 | Hey, what next TBD listeners, Katie Shepard here at Slate Studios. I want to tell you about |
| 0:05.8 | Let's Workflow It, a podcast from us and service now. Since you're interested in technology |
| 0:11.1 | and how it's affecting the world today, we thought you'd enjoy this episode. It features Ted Ross, |
| 0:16.6 | the chief information officer of the city of Los Angeles. He describes how, during the pandemic, |
| 0:22.8 | his team's tech solutions serve the city's 4 million residents and 50,000 employees. Ted says |
| 0:29.2 | when he approaches a challenge, he zeroes in on these three principles. Focus on people, |
| 0:34.7 | improve lives, and lean into promising innovations. If you like what you hear, |
| 0:39.2 | subscribe to Let's Workflow at wherever you get your podcasts. We hope you enjoy. This paid podcast |
| 0:45.1 | is produced by Slate Studios and Service Now. All uses of trademarks or brands are not meant to |
| 0:50.6 | convey sponsorship or affiliation of this podcast. |
| 0:56.6 | Technology 20 years ago was one thing. |
| 0:57.4 | Today it's another. |
| 0:59.0 | Ten years from now, it'd be something different. |
| 0:59.7 | It changes. |
| 1:01.3 | But it should be human-centered. |
| 1:02.3 | It should be people-centric. |
| 1:06.7 | Technology should be ennobling and making our lives better, not making our lives worse. |
| 1:07.9 | Hey, everybody. |
| 1:14.2 | From Service Now, this is Let's Workflow It, a podcast about the workflow revolution. I'm Catherine Minchu, founder and CEO of The Muse. And I'm Alan Marks, chief marketing officer of |
| 1:20.0 | Service Now. In every episode, we're going to pull back the curtain on how businesses today are |
| 1:25.6 | driving transformation and growth with digital |
| 1:28.3 | workflows. It's obvious that everything about the way we work is changing, but we're |
... |
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