What Makes A Good Leader | A Conversation With Dennys CEO John Miller

The Playbook With David Meltzer

David Meltzer, Entrepreneur.com

Entrepreneurship, Business, Careers

4.6 • 1.9K Ratings

🗓️ 15 April 2020

⏱️ 21 minutes

🔗️ Recording | iTunes | RSS

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Summary

Back in September of 2018, I had the privalege to speak at the Denny's franchisee conference and I got to sit down with the CEO of Dennys, John Miller. John and I talked about building and leading a team based on values. We also discussed how important it is to build a team of employees who look forward to coming to work everyday. Text me who you want to hear me sit down with next at (949) 298-2905. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	Hey everyone, I wanted you to join me in one of my favorite interviews with Denny's CEO, John Miller.
0:07.8	Blessed to step on stage at their annual meeting with Magic Johnson, and we talked in 2018 about the importance of
0:15.8	leading with values and this guy is the king of that. Also how to create a team
0:21.3	filled with employees who look forward to going to work, which creates better service for their consumers.
0:29.0	Join me and John Miller for all this and more on the playbook.
0:34.0	This is entrepreneurs the playbook.
0:36.0	I am with one of my new mentors,
0:37.8	but he doesn't know it, CEO of Denny's franchise of America,
0:42.2	is that right?
0:43.4	Close enough, you can be correctly, John Miller.
0:45.8	John Miller, thanks for coming on the playbook.
0:48.1	Yeah, we like to say Denny's America's diner,
0:50.4	always open.
0:51.4	Always open, feeding America.
0:53.0	That's right.
0:54.0	Both charitable feeding and of course for regulars like me and I we were blessed to have
1:00.0	Magic Johnson be a part of Denny's now and you're supporting his charity and his
1:04.5	brand is supporting you but he I felt really really aligned with him when he
1:10.3	said I've moved from eating pancakes to egg whites. Yeah right and I have an
1:15.3	eight-year-old who loves them. So I was surprised you know you really came in in
1:19.8	2011. Correct. Is that right? Yep. And you shifted the paradigm for a traditional diner, like Denny's, and have been growing
1:30.0	every year since.
	...

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