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Am I the Genius?

What Is the Dumbest Thing a Customer Has Ever Asked You at Your Job?

Am I the Genius?

amithejerk.com

Education, Self-improvement

4.6766 Ratings

🗓️ 28 July 2024

⏱️ 23 minutes

🧾️ Download transcript

Summary

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Transcript

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0:00.0

What's the dumbest thing a customer has ever asked you at your job?

0:04.0

They asked why I sent them an invoice.

0:07.0

I work for an accounting firm.

0:10.0

We did a project for them, wrapped it up and billed it.

0:13.0

A few months later they came back with another project, so we did the work and gave them the bill.

0:17.0

They somehow thought that the new project was covered under the previous invoice.

0:23.0

I get too many dumb questions to remember them all. Here's a dumb encounter that happened just

0:27.9

yesterday. When sending confidential documentation, we would encrypt it and put a password on it.

0:33.0

It's common practice to send the document and the password in two separate emails. I got a message from this guy saying he couldn't open the document I sent him.

0:40.8

I asked, did you use the password?

0:43.5

Yeah, it said there was an error.

0:45.4

What password did you use?

0:47.1

I just hit okay and it said that I had the wrong password.

0:49.9

So, did you type anything in?

0:52.2

Well, no.

0:53.4

Could you use the password that we provided you?

0:55.9

I didn't think it would work, so I deleted the email.

0:58.5

Oh my God.

1:00.7

A group of four ladies sat on a table that is reserved for a group of regulars every day.

1:05.7

Before I opened my mouth to let them know, one of them said,

1:08.7

We see a reserved sign, but we're unsure exactly how

1:11.5

reserved it is. Working in the back of an ambulance on a patient with a serious need of nitroglycerin

...

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