What happens when retail workers finally snap?

Two women came into the store screaming at each other.

As I was coming out from the back, I gather from the yelling that one had nearly hit the

other's car.

Nearly, but no actual incident had occurred.

It was a busy Saturday.

People were starting to stare.

I was trying to gather my wits, thinking how best to handle it,

when my manager came flying in from nowhere. She just yells, either come in here and shop like

people or go outside with the rest of the animals. One left and one stayed. A bunch of my co-workers

quit. I worked at McDonald's in 1997 and we had Beanie Babies as Happy Meal Toys at

one point. It was insane. They literally had to buy a security cage to keep the toys locked down

in the back. They were delivered with a security escort. People were ordering 100 happy meals

with no food because we couldn't sell the toys by themselves. One day I heard a commotion up front

and found my high school counselor reaching across the counter, grabbing one of the owners by the

shirt because we were out of the pink flamingo. I'll never forget the look in her eyes. She had to be

dragged out. It's scary how easy it can be to work people up into a frenzy. Worked at Radio Shack for six months while in college.

Pretty much had at least one terrible experience per shift.

The one that stands out the most was a guy who wanted us to honour the warranty on his iPhone

cable.

The thing was a mutilated mess.

It had clearly stopped working and he had tried to fix it himself by cutting the cable apart and attempting to solder two wire pieces together.

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