What Are You Waiting For?

Chasing Life

CNN

Nutrition, Health & Fitness, Mental Health

4.5 • 8K Ratings

🗓️ 19 October 2021

⏱️ 30 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

We’re always waiting for something, whether it’s in line for your morning coffee, on hold with customer service, or waiting for life-changing medical results. So how can we get better at waiting and make it feel less excruciating... maybe even fun? CNN's Chief Medical Correspondent Dr. Sanjay Gupta talks with waiting expert Professor Kate Sweeny to understand the science of waiting, why we evolved to hate it, and what we can do to deal with waits in our day-to-day lives. Plus, get the inside scoop from the so-called king of queues at Disney’s Magic Kingdom. To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	There's a reason they called Disney World the most magical place on Earth.
0:08.3	When you enter the park there's gleeful music in the air.
0:11.4	Ice cream bar shaped like Mickey Mouse and your favorite characters come to life.
0:18.9	What you also see though is lots and lots of people waiting, waiting in line.
0:24.7	You can spend hours waiting for a ride that takes less than 10 minutes.
0:29.0	So Disney's goal to make even the waiting feel fun.
0:34.0	How do you make the wait as good or better as the experience?
0:37.2	If they never mention the line we've done our job.
0:41.9	That's Dan Cockrell.
0:43.3	He worked at Disney for 26 years.
0:45.9	One of his major responsibilities was dealing with those lines and of course, impatient
0:51.6	park guests.
0:53.1	His team used a bunch of different imaginative techniques to pull this off.
0:58.9	Instead of having one giant room with a queue line, you break it down in a smaller room.
1:03.6	So there's always a sense of anticipation.
1:05.9	Is this next turn going to be the ride?
1:08.3	Is it going to be another room?
1:10.2	And so when you go on into the Peter Panqueue, you're going through different rooms, maybe
1:14.5	in Wendy's room and maybe you're going to Neverland and then eventually you're going
1:18.5	to get on the ride.
1:20.1	And get this.
1:21.1	Disney even developed apps just for the lines.
	...

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