You're listening to Well Now,

You're listening to Well Now,

Sla's podcast on Health and Wellness.

I'm Kavita Patel.

And I'm Maya Feller.

Kavita, have you ever looked closely at your medical bill?

Maybe one of those statements from your health insurance company?

It is incredibly confusing and shocking.

And when you owe money it's unclear how much and for

what reason and quite often it's more than what you expected. So the explanation of benefits, that's what I believe it's called, is this very lengthy

coded kind of thing that shows up.

And then when you get through it, you feel like you've got even more questions

than you had before the procedure or visit even happened. Oh Maya you're

singing my siren song. I have been spending literally decades trying to shockingly work on making

that EOB explanation of benefits statement simpler. It may shock you to believe that before 2010 it was even more

complicated. It's sad that what we have today is simpler, but I have always been

amazed at a couple of things Maya.

One, it's one of the few industries where you're guaranteed to only get this in paper

and weeks after the service.

I know what is up with the weeks after the service? I'm like can't

you just give it to me at the time of service? Correct. Weeks after the service one of the few

where you have to wait weeks and hope that you get the right mail and hope you wait in the

...