4.8 • 705 Ratings
🗓️ 20 October 2025
⏱️ 52 minutes
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| 0:00.0 | All of the people in your company are relying on you to be the best leader you can possibly be because they're working for you. |
| 0:06.6 | They picked you just as much as you pick them and you owe it to them. |
| 0:10.0 | Welcome to the Home Service Expert, where each week Tommy chats with world class entrepreneurs and experts in various fields like marketing, sales, hiring and leadership leadership to find out what's really behind their success |
| 0:23.3 | in business. Now, your host, the Home Service Millionaire, Tommy Mello. Before we get started, |
| 0:30.5 | I wanted to share two important things with you. First, I want you to implement what you |
| 0:34.5 | learned today. To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the interview. So I ask the team to take notes for you. |
| 0:43.2 | Just text, note, N-O-T-E-S, to 888-5-2-6-1299. That's 888-5-26-1299, and you'll receive a link to download the notes from today's episode. |
| 0:58.0 | Also, if you haven't got your copy of my newest book, Elevate, please go check it out. |
| 1:02.9 | I'll share with you how I attracted and developed a winning team that helped me build a $200 million company in 22 states. |
| 1:08.7 | Just go to elevate and win. com for slash podcast to get your |
| 1:12.6 | copy now let's go back into the interview all right guys welcome back to the home service expert today |
| 1:17.5 | is always a special day when i get to talk to tom howard one of the best home service people in the |
| 1:23.9 | industry i think what makes tom really special is that he's just a really, |
| 1:29.5 | really good, he's always curious. It's such a good communicator. He's got, he's friends with |
| 1:33.7 | everybody. He's an expert in sales, business, customer service. He's the VP of customer |
| 1:39.3 | experience at service Titan. He's also the owner of Lee's Air. They had a lot of exits, just a machine |
| 1:46.3 | when it comes to business. He brings significant owner operator and M&A experience to the |
| 1:51.8 | home service industry, having previously bought, built, and sold several HVAC and plumbing home |
| 1:56.6 | service companies. He also closed with Horizon Home Services, a leading East Coast provider of plumbing, |
| 2:01.8 | heating, and air conditioning services. On the integrations of its ad and acquisitions, the development |
| 2:06.5 | and implementation of its continuous improvements programs, including the digitalization |
| 2:12.2 | and automation of critical business processes. I could go on and on about Tom. I just want to |
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