This is the Bert Show.

Like, that's a tough job.

Customer service.

You're waking up in the morning and you are going into work and you know you're going

to get yelled at that day.

Every day, man, chances are really good.

You're there to help.

You're there to help, but you got somebody so frustrated on the other end of the line.

They're not even listening to you after a while.

Some of them, most of them, I think, handle it really, really well.

Others, they lose it.

Those are the ones that go viral.

But just to get a peak into what it's like to have a customer that is so difficult has

gone viral the last couple of days.

And I saw this and I thought it was a perfect example to help people who's never been on

the other side of this because a lot of people have been in situations where you didn't

get the best service, but not everybody has actually had to work in a situation where

you had to provide customer service every day to a lot of different people who may not

be having the best days or may not be giving you the best situation to work with.

And so when I saw this, it was a video that was titled, I'm so glad that I'm no longer

in customer service because I simply don't have this type of patience anymore.

And it's a young lady who works for this hotel who is dealing with a guy who comes in

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