Waist Management & Hangry Customers | GrubHub's Mike Evans

The James Altucher Show

James Altucher

Education, Business

4.6 • 2.7K Ratings

🗓️ 8 November 2022

⏱️ 50 minutes

🔗️ Recording | iTunes | RSS

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Summary

GrubHub co-founder Mike Evans started the food delivery service in his apartment and left, 12 years later, after a $2.1 Billion IPO. Along the way, he's transformed the way consumers interact (or don't interact) with restaurants, learned the "real way" to apologize, and is focusing his efforts on providing salaries, benefits, equity, continuous training, and progressive career opportunities to folks entering the building trades. After the podcast, learn more about Mike's career and his 4,000-mile coast-to-coast bike trip in Hangry: A Startup Journey.Additional topics include:Grubhub's Chicago origin story (00:07:41)The efficiency issue with telephone orders (00:13:41)How GrubHub's customer service crushed the competition (00:23:33)Expanding markets and the Seamless merger (00:33:54)Fixer.com - a new path into the building trades (00:41:28)------------Visit Notepd.com to read our idea lists & sign up to create your own!My new book Skip the Line is out! Make sure you get a copy wherever books are sold!Join the You Should Run for President 2.0 Facebook Group, where we discuss why you should run for President.I write about all my podcasts! Check out the full post and learn what I learned at jamesaltucher.com/podcast.------------Thank you so much for listening! If you like this episode, please rate, review, and subscribe to "The James Altucher Show" wherever you get your podcasts: Apple PodcastsStitcheriHeart RadioSpotifyFollow me on Social Media:YouTubeTwitterFacebook ------------What do YOU think of the show? Head to JamesAltucherShow.com/listeners and fill out a short survey that will help us better tailor the podcast to our audience!Are you interested in getting direct answers from James about your question on a podcast? Go to JamesAltucherShow.com/AskAltucher and send in your questions to be answered on the air!------------Visit Notepd.com to read our idea lists & sign up to create your own!My new book, Skip the Line, is out! Make sure you get a copy wherever books are sold!Join the You Should Run for President 2.0 Facebook Group, where we discuss why you should run for President.I write about all my podcasts! Check out the full post and learn what I learned at jamesaltuchershow.com------------Thank you so much for listening! If you like this episode, please rate, review, and subscribe to "The James Altucher Show" wherever you get your podcasts: Apple PodcastsiHeart RadioSpotifyFollow me on social media:YouTubeTwitterFacebookLinkedIn See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

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0:00.0	Mike Evans, the author of Hangry, has indirectly fed me probably close to 5,000 meals.
0:14.8	That's because he's the founder of GrubHub, which I have used, I use it almost every night
0:19.4	actually to get food.
0:20.7	So when I've been using it for, I feel like a decade or more.
0:24.4	So it was such a pleasure to talk to the person who again has indirectly fed me thousands
0:30.5	of meals and it's so interesting all the ups and downs of starting a business.
0:36.2	This conversation was a valuable business lesson for me and he's a great guy, author of
0:42.0	Hangry, founder of GrubHub, Mike Evans.
0:47.5	This isn't your average business podcast and he's not your average host.
0:52.4	This is the James Altiger show.
0:54.4	I mean, how you got to choose, like I'm a Star Wars, I'm not a Star Trek.
1:07.1	Yes, Star Wars or Star Trek.
1:09.2	I got to say like 51% Star Trek, but only because when I was in high school, I would
1:13.2	like fall asleep watching Deep Space Nine like every night just like and be exhausted
1:19.1	at school.
1:20.1	Okay, with Star Trek, did you like the original Star Trek next generation or Deep Space
1:25.7	Nine the best?
1:26.7	I mean, Deep Space Nine was good.
1:28.6	The TNG was good, but it was like the episodic nature of it where there's not like a thread
1:32.7	between them.
1:33.7	I liked the story arcs that you have in Deep Space Nine.
1:37.2	Story arcs are kind of like TV evolved into the story arcs late 90s, early O's and
	...

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