Hey, The Bird Show.

Welcome to Shrivedov. I have a couple questions regarding my checking account, please.

Could I have your Social Security number, please?

Sure.

Okay, what was that, sir?

Uh, Social Security number first?

If I could have your Social Security number, please.

Oh, yeah.

Yeah, but, sir, that doesn't come through to us. In other words, you've got to give it to me verbally. We don't get, that isn't transact-I mean, it doesn't come through. It would, if you did the automated system. That didn't come through? No, because I don't know what you're dialing on your phone.

It doesn't come through.

If you're doing it on the automated system, the automated system is designed for that.

Right.

But when you're actually talking to a person, you have to give it to us verbally.

All right, hold on.

Sir.

Okay. Sir, apparently you're not understanding me. You have to give it to me verbally.

I can put you through to the automated system, and the automated system is set up that

it can take your telephone however you put it in from your keypad,

but you can't do it talking to someone live.

Okay, now what do you need?

I need your Social Security number.

Sir, you have to give it to me verbally.

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