Vault: Customer Service Complaints

The Bert Show

News, Society & Culture, Entertainment News, Comedy

4.1 • 4.4K Ratings

🗓️ 14 July 2026

⏱️ 10 minutes

🔗️ Recording | iTunes | RSS

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Summary

Vault: Customer Service Complaints

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0:00.0	You're on The Virtue.
0:02.3	All right, over the years, I think the gold standard for meltdown customer service calls probably goes to the Dell guy, right?
0:10.0	Yes, absolutely.
0:11.5	Dude calls up.
0:12.8	Little girl.
0:14.2	The dude calls up and he's looking through an ad, right, in the paper?
0:17.8	Yes.
0:18.2	All he wants to do is buy the computer that's on the ad, but the dude says he needs to upgrade it. The salesperson says he got to upgrade it. He doesn't want to. All right. So this isn't actually the caller. This isn't the person that purchased melting down. This is the sales guy. Yes. This is sort of our gold standard right now. I think of a two-send. My name is Robert. What can I bill for you today?
0:39.4	Yeah, I'm calling about the computer that's on sale.
0:43.0	It's $9.99.
0:44.0	It's on a flyer that came in the newspaper.
0:48.5	And I'd like to order that one.
0:50.3	Okay.
0:50.8	Let me confirm everything with you.
0:52.0	We have a painting, four processor.
0:58.0	520. We have H.D. HD technology 2.8 gigahertz. Okay, DVD player in the first bay and a free city border on the second bay.
1:03.0	No floppy drive. You want to add a 3.5 floppy drive?
1:07.0	Well, let's not do a disk.
1:08.0	If I want us to put something on the disk, will it do it? Yeah, actually we recommend you to floppy because it's only $30.
1:14.6	Okay, no, I don't want that.
1:16.6	Okay, are you sure?
1:18.6	Because the future is going to cost more money.
	...

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