USR 514: The Lifetime Value Of Your Customers
The Kelly Roach Show
Kelly Roach
4.9 • 965 Ratings
🗓️ 9 December 2019
⏱️ 12 minutes
🧾️ Download transcript
Summary
What is the lifetime value of your customers?
What exactly does that mean? Do you think about the journey your customers are going to take once they enroll in your program? I spent a lot of my time when I started my business, opening dozens of programs, and stressing about finding new clients. However, in the last couple of years, I've changed my mindset around how I see the journey of each one of my clients.
In this episode, I'm pulling back the curtain on how I structure my business and how you can ascend your current clients to make a bigger return on investment. This episode is going to be ESSENTIAL for you as you grow your business because I'm talking about cutting in half the amount of new clients you need to hit your goal.
Working on ascending your current clients into over 'levels' of your program allows you to build a relationship with your client, give you more time to perform transformations, and, most importantly, your clients will WANT to refer people to your program and spend more money on you.
Make sure you listen to the full episode and head over to the Tribe of Unstoppables for more!
For more business tips and strategies, follow along with Kelly:
Join the Tribe of Unstoppables on FB: https://www.facebook.com/groups/2080754075505322/
Website: https://kellyroachcoaching.com
Instagrams:
UE Revolution: https://www.instagram.com/uerevolution/
UE Marketing Mastery: https://www.instagram.com/uemarketingmastery/
Kelly Roach: https://www.instagram.com/kellyroachofficial
Twitter: https://twitter.com/kellyroachlive
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Unstoppable Success Radio, episode 514. |
| 0:05.0 | Welcome to Unstoppable Success Radio, |
| 0:10.0 | the show where we help entrepreneurs, business owners, and CEOs from around the world |
| 0:15.4 | to skyrocket their sales and multiply their profits. |
| 0:18.9 | I am your host, Kelly Roach, now let's get down to business. |
| 0:27.6 | Welcome back, you are listening to Unstoppable Success Radio. And in today's episode, we are diving into lifetime value of your customers for duplication, multiplication, and |
| 0:37.8 | exponential business growth. Now you guys know that we at Team Unstoppable absolutely love to launch. We are |
| 0:47.3 | launch crazy, we have fun with it, we make money with it, and it's how we've |
| 0:52.3 | become known in the market with our proprietary live launch method. But what you may not know about us |
| 0:59.1 | is that we have spent the past year really focusing on the development of our back-end |
| 1:05.9 | ascension model and in fact I hired recently a new VP of development specifically over the quote-unquote back of the house for our |
| 1:16.6 | organization. So the way that we run our company is we have the front of the house which is |
| 1:22.2 | sales and marketing and then we have the front of the house which is sales and marketing and then we have |
| 1:24.0 | the back of the house which is operations, customer service and accountability. |
| 1:29.8 | And one of the biggest things that has allowed us to scale up quickly in the millions over the past year |
| 1:36.1 | has been our focus on publicly launching only one program. |
| 1:41.7 | So each and every month, about every six to eight weeks |
| 1:44.8 | somewhere in the mix between four and eight weeks we bring our unstoppable |
| 1:50.7 | entrepreneur program to the market that is the number one business incubator to the market. That is the number one |
| 1:53.5 | business incubator on the planet for service-based entrepreneurs that want |
| 1:57.9 | to build and grow a business online. And we launched that one program probably about, you know, 10 times in the last year. |
| 2:08.0 | And because of that simplification that we've been able to give absolute focus to, it has really allowed |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Kelly Roach, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Kelly Roach and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.