Using One System To Run Your Entire Business
The Home Service Expert Podcast
Tommy Mello
4.8 • 705 Ratings
🗓️ 1 November 2018
⏱️ 73 minutes
🧾️ Download transcript
Summary
Ara Mahdessian is the co-founder and CEO of ServiceTitan, the leading field software for home service companies. What started as a summer project to help out his family business grew into an $800m company, and has since served thousands of successful home service businesses to date. In this episode, we talked about customer service, marketing, sales...
Transcript
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| 0:00.0 | This is the Home Service Expert podcast with Tommy Mello. |
| 0:03.5 | Let's talk about bringing in some more money for your home service business. |
| 0:07.2 | Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business. |
| 0:21.6 | Now, your host, the Home Service Millionaire, Tommy Mello. |
| 0:30.8 | Welcome back to the Home Service Expert podcast. |
| 0:33.6 | I'm Tommy Mello, and today I've got a very special guest, Our Medesian, he's the co-founder of Service Titan. |
| 0:41.9 | Him and I believe Vahey founded it and I've been using Service Titan for a couple years |
| 0:46.3 | and I got to tell you guys, it's changed my business. |
| 0:50.8 | He turned a summer project with a family business to an $800 million company. |
| 0:55.8 | Service setting was named in Forbes the next billion dollar startup. |
| 0:59.7 | They were the finalist of the Entrepreneur of the Year 2017 Award in the Greater Los Angeles Region. |
| 1:06.0 | Ara lives in California. |
| 1:07.7 | Ara, how are you doing today? |
| 1:09.5 | I'm doing great, Tommy. |
| 1:12.2 | Thank you so much for having me. |
| 1:18.0 | It's a real privilege to be here. Yeah, yeah, I'm so excited to have you on. I mean, |
| 1:24.9 | definitely one of the largest companies, you know, to be the CEO and founder of such a huge company. I mean, when you guys started your summer project, I believe it was for, was it Vahey's dad? |
| 1:33.8 | Tell me the story about how service saying got started. |
| 1:37.1 | That's right. |
| 1:37.9 | So interestingly, Vah and I, both of us were born in the trades. |
| 1:41.8 | Both of our parents, residential contractors, both of them |
| 1:45.4 | immigrated here and came here with no money, no language, didn't know what to do and had to |
... |
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