Building a Successful Plumbing Company Without Working 24/7

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8 • 705 Ratings

🗓️ 25 October 2018

⏱️ 61 minutes

🔗️ Recording | iTunes | RSS

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Summary

Christian Devlin was the founder and owner of Devlin Plumbing Services based in South Carolina. He successfully grew his plumbing business from $180K in 2015 to over $1.5M in less than 3 years, and built its reputation as one of the best, most professional, and highest reviewed expert plumbing companies in Myrtle Beach. He is also the host of the podcast Ethical Contractors Alliance. In this episode, we talked about customer service, marketing, leadership...

Transcript

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0:00.0	This is the Home Service Expert podcast with Tommy Mello.
0:03.5	Let's talk about bringing in some more money for your home service business.
0:07.2	Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs
0:12.5	and experts in various fields, like marketing, sales, hiring, and leadership to find out
0:18.4	what's really behind their success in business.
0:21.6	Now, your host, the Home Service Millionaire, Tommy Mello.
0:30.9	Hey there, folks.
0:32.1	Welcome back to the Home Service expert.
0:34.1	Tommy Mello here.
0:35.2	And today we've got Christian Devlin here. He's a plumber
0:39.4	out of Myrtle Beach, South Carolina. Christian, how's your day going? It's going great.
0:45.7	How's the weather? It couldn't be better. It was about 72 degrees sunny, and it's not raining today.
0:52.5	Nice. I'm flying out to North Carolina tomorrow, actually, so looking forward to getting out of the heat.
0:59.8	Yeah, yeah, I don't blame you.
1:01.9	So you've been a plumber now a couple decades, and you grew your plumbing company to about $1.5 million over the last couple years. Tell me a little bit about
1:12.8	where you started. You went through the recession and what you're up to today. Okay, well, I officially
1:18.8	started in business in 2005, about 2010. I was doing new construction. I hit hard by the
1:25.0	recession. Watched a bunch of trucks go back to the bank. Didn't make any money, wound up broke, had to start back over.
1:31.3	And I had to bootstrap a business. I still had a family to take care of and started off in my beat-up pickup truck, the only one that I was allowed to keep.
1:41.3	And, you know, really learned how to be very strategic in my spending.
1:47.6	And I learned how to really take a lot of the market share in my area without having to,
1:53.7	you know, overspend and just be very intentional about how I presented myself to the community
	...

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